Medical Office Assistant

1 week ago

Toronto, Ontario, Canada Physiohealth Studios Full time
Physiohealth Studios is a busy, multi-disciplinary clinic located at Yonge and King.

We offer health services, including physiotherapy, chiropractic, naturopathy, acupuncture, massage therapy, osteopathy, and more We are looking to hire the right person to help support and grow the practice.

This is a multi-faceted position which includes reception, administrative support, clinic maintenance, staff support, marketing, and customer service.

Primary responsibilities include:

  • Taking payments, issuing invoices, billing insurance companies, reconciling accounts
  • Staff support including restocking, laundry, patient flow etc.
  • Clinic upkeep and maintenance
  • Client care and quality assurance
  • Marketing and business promotion, social media posts, newsletters, maintain and update all our online directories and listings. Use Canva to create social media posts, newsletter content, etc.
  • Owner/manager assistance as required


The clinic is busy, and can be get hectic You must be able to work under pressure in a fast paced environment without getting overwhelmed.

You must be hard working and take initiative to get things done, and able to manage your time independently.

Skills and attributes we look for:

  • Computer skills
  • must be proficient at using Microsoft Word, Excel (MS office) Google, G-drive, ipad, et. You must be tech savvy, including knowing how to post on social media
  • Outgoing and friendly As the face of the clinic, you will need to chat with customers at the desk :)
  • Independent worker and quick learner
  • Sales focused and driven
  • Highly efficient with an excellent ability to multitask
  • Highly organized
  • Excellent communication skills, including writing skills
  • Excellent customer service skills
  • Ability to problem solve and adapt to new situations
  • Ability to independently learn how to use internet based programs (ie. Mailchimp. Canva)

Preferred but not required (will train):

  • Use of Telus Health and other Insurance billing portals
  • Use of Antibex Universal Office and/or Jane App
This is a full time position, Mon-Fri.

Most of the shifts are 11am-7pm, however at times you will be given the option to start and end earlier.

This position is ideal for someone who is hard working, outgoing, highly organized and efficient If you want to learn the ins and outs of running a practice, love customer service, and want to help us grow, we would love to hear from you

This is a 2 step hiring process.

We want to ensure the position is a good fit, so if you are successful in the interview you will be invited to job shadow so you know what to expect.

We offer opportunities for growth, including annual raises, promotion to assistant manager, and eventually office manager. Commissions for any initiatives taken to help us grow are also offered.

Please send cover letter and resume to Joanna.

This is a permanent full time position.

Salary:
$17.00-$18.00 per hour

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift

Application question(s):

  • Are you available to work the hours indicated, Mon-Fri 11am7pm?
  • What 3 things make you a good fit for this position?
  • Do you have any experience with Telus eClaims, Jane App, or Universal?

Work Location:
In person

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