Receptionist, Customer Support

1 week ago


BasSaintLaurent, Canada Service Instukem Ltee Full time

Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.

Main tasks:

  • Welcome visitors who come to the office;
  • Followup of open sales orders and BOs;
  • Manage the mailbox;
  • Send documents at the request of the customers;
  • Daily billing;
  • Monthly billing;
  • Tracking of empty container returns;
  • Sends mail and parcels;
  • Closing service orders;
  • Maintain customer lists in the computer system (price list, changes, customer contact modifications) ;
  • Followup of orders for office supplies;
  • Followup of the service schedule;
  • Edit and Print attendance sheets;
  • Label printing;
  • Enters service calls into the system;
  • Filing
  • All other related tasks

Under the supervision of:

VP Corporate Services

Instukem values:

Successas a team

Respect

Integrity(is nonnegotiable)

Strive for
excellence in all actions

Always act with the
customer in mind

Prerequisites:

  • Bilingual (French and English)
  • Customer Service Experience
  • Detailoriented
  • High stress management capacity
  • Knowledge of Microsoft Office
  • Knowledge of the Business central ERP system (an asset)
  • Being able to communicate effectively and be able to set priorities is an imperative
  • Able to work in a fastpaced, growthoriented, flexible, good sense of humor.

Working conditions:

  • Office environment
  • Schedule
From Monday to Thursday 7h30 to 4h30

Friday 7h30 to 4h00

Our vision

Making our customers' world clean, hygienic, and safe

Job Types:
Full-time, Permanent, Casual

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Saint-Laurent, QC: reliably commute or plan to relocate before starting work (required)

Work Location:
One location
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