Taproom Bartender/server

7 days ago

Grand Bend, Canada Torched Brewing Company Full time

About Us:


At Torched Brewing Company, we are committed to producing a robust selection of premium quality craft beer and woodfired pizza, using the best locally sourced ingredients that create distinctive tastes and provide unique experiences for everyone to enjoy.


About the Role:

Duties & Responsibilities:

  • Greet all customers and visitors with a smile and be friendly, helpful and engaged
  • Handle high volume and traffic periods, servicing multiple tables and customers
  • Handle the retail sales and ensure accurate inventory practices are followed
  • Ensure the retail space is creatively merchandised and wellmaintained
  • Suggest, sell and serve alcoholic and food products responsibly, while providing customers with an enjoyable experience
  • Package online orders, as required
  • Perform quality work efficiently with mínimal supervision
  • Have knowledge of our products/services as well as our brand, and local area
  • Stay uptodate with all product knowledge and educate customers about our beer and food offerings
  • Take all inquiries from customers and direct them to the appropriate contact(s)
  • Assist with hospitality functions, special events (onsite and offsite), and other activities, as required
  • Perform daily task, such as cleaning, stocking, organizing, ordering, and accepting deliveries
  • Ensure safety of our customers by verifying age and identification to responsibly serve liquor and by following all public health measures
  • Ensure all public health measures are being met and enforced, as required
  • Follow all required health, safety, prevention, and sanitation procedures at all times
  • Ready and willing to work in a service role which may include direct contact with the public and/or vendor representatives
  • Provide support and training to colleagues, as required
  • Maintain proper audit track records, follow company policies & procedures
  • Develop and maintain effective working relationships with others
  • Provide support for brewery operations, when necessary
  • Work in a team environment and complete other duties and projects, as assigned by the Manager/Owner

Additional Requirements & Qualifications:

  • High school diploma or equivalent required
  • Smart Serve Certificate required
  • Food Handling Certificate required
  • 12 years of serving experience preferred
  • Experience in craft brewery/restaurant/retail/customer service preferred
  • Excellent knowledge of craft beer and beer styles an asset
  • Ability to lift an/or move heavy objects up to at least 80 pounds
  • Ability to stand, walk, lift and bend for long periods of time
  • Excellent customer service skills
  • Ability to work courteously and professionally with others
  • Strong communication, interpersonal and teamwork skills
  • Ability to problemsolve and deal with unique customer situations
  • Proactive, selfreliant, motivated, professional, and responsible

Job Types:
Full-time, Part-time, Permanent, Seasonal

Salary:
$16.55-$18.50 per hour

Expected hours:
per week

Benefits:

  • Casual dress
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Evening shift
  • Weekends as needed

Supplemental pay types:

  • Tips

Work Location:
In person

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