Charter Sales Manager

2 weeks ago

Toronto, Ontario, Canada Chartright Air Group Full time

Who we are:

Chartright Air Group is an innovator within the Canadian aviation industry, offering bespoke private jet charter, turn-key aircraft management, aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada.

Our team of enthusiastic aviation professionals are encouraged to exceed expectations and introduce changes that bring about improvements to how we get work done and deliver customer experience. For over 35 years, we've flourished in this dynamic and exciting industry which is fueled by customer loyalty, exceptional talent, and our cornerstone values of being safe, customer-driven, respectful, and transparent.

Why Chartright:

  • Make a difference and directly shape the trajectory of a rapidly expanding company in an exciting industry
  • You will be an integral part of a high-caliber and people-focused team, driven by a shared commitment to exceptional customer service
  • Help steer our continued transformation and growth, utilizing your unique talents to drive tangible results and improvements
  • Enjoy unparalleled opportunities for personal and professional advancement
  • Competitive compensation package, with 100% company-paid extended health and dental coverage
  • Secure your future with our generous RRSP/DPSP matching program

Role Overview:

Using your well-developed leadership and customer satisfaction skills you will oversee Chartright's Charter Sales team as they solve the private jet flight requirements of a large group of high-net-worth customers. You will motivate, coach, and develop your sales staff. You will collaborate internally and externally to overcome hurdles to sales success. You will problem solve as necessary to ensure the consistent delivery of an exceptional customer experience.

What You'll Do (among other things):

  • Oversee the full cycle of sales activity, including prospecting, proposal preparation, client presentation, closing, and processing
  • Lead, coach, encourage and inspire the Charter Sales team
  • Manage aircraft availability constraints and evolve strategies to improve access and grow charter revenue
  • Participate in the prospecting for and maintenance of major accounts
  • Anticipate and overcome problems proactively and participate in solution identification when this is not possible
  • Lead Sales events and be an ambassador of Chartright Sales, both internally and externally
  • Consistently monitor people practices, processes and systems to ensure the collective goals of the organization are achieved

What you Bring:

  • A diploma or degree in a business program
  • At least three years of supervisory sales experience. Knowledge of private aviation is essential. Experience in aircraft charter is highly preferred
  • A combination of supervisory sales experience in transportation logistics and a high-net-worth sales environment will be considered
  • Well developed and referenced people leadership experience with the ability to engage, motivate and guide a zealous sales force
  • Experience with a complex sales cycle and a practical understanding of prospecting and scheduling software (ex. Avianis, Hubspot)
  • An entrepreneurial mind-set and a lead by example style
  • Administrative experience including the ability to author and adhere to policy and process
  • Exceptional relationship skills, solid judgement, and integrity

We will consider an equivalent combination of education and experience.

Join us and let's shape the future of aviation together

Vacancies are normally posted internally; Internal, qualified employees are invited to apply through the internal ADP HR Portal. (Some exceptions apply with Human Resources approval.)

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We welcome all applicants and encourage individuals who identify with any of the protected grounds under the human rights legislation to apply to any open role.

We are committed to fair and equitable hiring practices; our hiring and selection process is conducted in accordance with all employment legislation and the Human Rights Code of Canada. If you require accommodation during the hiring and selection process, please advise the recruiter or contact

We thank all who apply, however only those who meet the qualifications will be contacted.

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