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Leader, Clinical Quality

3 months ago


Surrey, British Columbia, Canada Fraser Health Full time

Salary range:
The salary range for this position is CAD $ $75.

59 / hour Why Fraser Health?:

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka'pamux Nations.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision:
Better health, best in health care.


Twelve acute care hospitals, BC's first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley.

Known as one of the most desirable places to live in the world, these dynamic communities along with inspiring scenery and easy access to an abundance of outdoor activities provide an amazing quality of life.

We are proud of the innovation, dedication, integrity and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.

Position Highlights:

Build on your education and career experience as you:

  • Participate in the planning, development, implementation and evaluation of CQPS operational goals to ensure alignment with FH''s strategic plan.
  • Develop and maintain an effective QI structure and network that supports the achievement of the operational and educational goals of the CQPS program.
  • Identify and communicate emerging trends and/or new patient safety and quality improvement initiatives within Fraser Health.
  • Provide overall leadership, direction and supervision to assigned team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management).
  • Develop alliances with other health authorities and external associations to achieve consistency of interpretation and implementation of government policy and/or new evidence related to patient safety and quality improvement.
  • Represent FH on community, provincial, national and international committees as required.
  • Performs other related duties as assigned.

Are you passionate about joining our team? We will be looking for you to have:

  • A level of education, training and experience equivalent to a Master's Degree in a health care related field.
  • Seven (7) years' recent, related leadership experience in progressively more responsible patient safety and/or quality improvement roles within a large complex work environment such as a health care organization
  • Experience in public client relations an asset.

This full time position is based at our Central City Office in Surrey, B.C.


Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).

Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

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Detailed Overview:

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

As a member of the regional Clinical Quality & Patient Safety (CQPS) Leadership Team, the Leader, CQPS participates in the planning, development, implementation and evaluation of an integrated quality system to support best practice, a culture of safety, a positive patient experience and provides leadership, direction and supervision to CQPS personnel.


Serves as a resource and liaison by providing expertise in key areas such as quality improvement, patient safety, patient feedback, audit and accreditation.

Ensures alignment and coordination of CQPS objectives with FH priorities.

Develops and manages an effective performance improvement strategy that supports the achievement of the operational and strategic goals of the organization.


Identifies and communicates best practice in patient safety and quality; monitors and reports on emerging trends within Fraser Health (FH); evaluates opportunities to spread and integrate sustainable success throughout the organization.


Responsibilities:

  • Participates in the planning, development, implementation and evaluation of CQPS operational goals to ensure alignment with FH''s strategic plan.
  • Develops and maintains an effective QI structure and network that supports the achievement of the operational and educational goals of the CQPS program. Identifies and communicates emerging trends and/or new patient safety and quality improvement initiatives within FH; evaluates opportunities to spread successes throughout the organization.
  • Provides overall leadership, directio