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Surrey, British Columbia, Canada Fraser Health Authority Full timeJob SummaryThe Fraser Health Authority is seeking a highly skilled and experienced Lead, Quality Improvement and Patient Safety to join our team. As a key member of our quality improvement team, you will play a critical role in supporting the development and implementation of quality improvement initiatives that improve patient care outcomes and reduce...
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Medical Director, Quality Improvement
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Leader, Evaluation and Quality Improvement
3 months ago
The salary range for this position is CAD $ $65.35 / hour
Come work with us
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities.
Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.
We are currently looking to fill a Relief Full Time opportunity for a Leader, Evaluation and Quality Improvement to support the Infection Prevention and Control team located in Surrey, BC.
Reporting directly to the Leader of Evaluation & Quality Improvement, some responsibilities will include the leadership of program teams as well as leading the review and evaluation of clinical processes to facilitate quality improvement cycles.
This position is available until January 5th, 2026 or until return of incumbent.
Come work with us
Joining the Fraser Health team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.
Connect with us
Connect with us on our Careers social channels where you'll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.
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Detailed OverviewSupporting the Vision, Values, Purpose and Commitment of Fraser Health:
Responsible for leading the review and evaluation of clinical processes to facilitate quality improvement cycles, including the leadership of appropriate program teams. Recommends and facilitates changes related to program initiatives by utilizing quality improvement models; participates in developing standards, protocols and processes, and implements mechanisms for monitoring and evaluating service delivery improvement across FH clinical care areas.
Provides consultation, guidance and support in the integration of quality improvement methodology and tools such as evidence-based clinical decision-support tools (ie. clinical practice guidelines, protocols and care pathways); coordinates training for relevant stakeholders, staff and service providers across Fraser Health related to clinical practice guidelines, methodologies and quality improvement.
It is expected that duties will be performed at various sites across Fraser Health.
Responsibilities- Provides clinical education and quality improvement expertise in the planning, implementation and evaluation of initiatives designed to improve quality of care and service utilization within a clinical care area/network.
- Provides consultation and support to program colleagues and health care providers in the use of tools and mechanisms to measure, monitor and evaluate initiatives designed to improve patient care outcomes. Implements and evaluates evidence-based clinical decision-support tools such as clinical practice guidelines, protocols and care pathways.
- Identifies learning needs of clinical staff related to the integration of quality improvement methodology and tools in primary care, and evidence-based systems within everyday work processes. Provides team consultation and may assist in implementing quality improvement cycles, using methodology such as the Plan-Study-Do-Act cycles.
- Plans, develops, implements and evaluates regional quality improvement learning sessions to address identified needs.
- Participates in the planning for service integration between FH programs and stakeholders as required/appropriate; assists clients and stakeholders to incorporate and implement QI methodology and tools in their processes. .
- Participates in the development, implementation and review of clinical policies and procedures to ensure they comply with professional, legal and FH standards.
- Assists clients and stakeholders to incorporate QI methodology and tools in their work with primary care.
- Represents the program team at various meetings both internal and external including presenting quality improvement results at professional meetings and conferences.
- Assists in the re-engineering process required for transition from existing service models to new models.
- Assists and monitors the implementation of key strategies specific to the clinical care area.
- Assists & writes procedures specific to project focus.
- Liaises with appropriate stakeholders to ensure that the coordination of information is maintained; prepares reports and final planning documents.
Education and Experience
Masters Degree in a health related discipline, plus five (5) years' experience in Health Care, including experience in quality improvement principles within the relevant designated specialty area, or an equivalent combination of education, training and experience.
Valid BC Driver's License; access to a personal vehicle for business related purposes.
CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities:
Demonstrated knowledge of quality improvement principles, methods and tools; knowledge and experience in practice implementation within the designated specialty area. Demonstrated leadership ability and highly developed interpersonal and communication skills; proven ability to develop and maintain effective internal and external working relationships.Ability to work independently and to lead multidisciplinary project teams, including leadership and/or participation in integrated health initiatives and qualitative improvement processes.Demonstrated ability to apply project management and/or quality improvement methodologies and strategic planning skills.Ability to develop and nurture an environment where quality improvement principles are used on a continuous basis.Demonstrated knowledge of the health care system, processes and function including the ability to access and use a variety of information system tools to support the delivery and evaluation of health care.Demonstrated critical thinking and analytical skills including statistical analysis and evaluation methodology.Demonstrated commitment to client focused services and teamwork.Ability to develop and implement educational strategies utilizing adult learning principles.Effective computer literacy and knowledge of relevant software applications.