Executive Assistant

1 week ago


Aurora, Ontario, Canada Freedom from Addiction Full time

_
Primary Duties:

_ The EA is responsible for providing reception and administrative support to the EVP and counsellors

  • Coordinates and supports the operation of the reception area including greeting visitors and answering incoming calls and questions about treatment or clients, transferring calls to appropriate staff
  • Provide basic information to the public and potential clients about our program and intake process
  • Sorts and distributes incoming and outgoing invoices, mail, faxes, courier deliveries and copies; scans and faxes documents as required and places center supply requests
  • Set up intake appointments with EVP and treatment staff as required
  • Promote a welcoming environment in the Reception area: greet visitors, welcome walkin's, identify immediate needs and refer as appropriate
  • Provide administrative support services to EVP and counsellors
  • Assisting EVP with policies and procedures, office management
  • Input and manage data in program information collection systems as required
  • Assist in preparing program materials as required
  • Conduct intake for clients requesting treatment requiring 24/7 availability if necessary
  • Initiate, process and manage administrative details for all Intakes and Discharges
  • Financial custodian of client fees, invoices, arrears and supporting documentation
  • Manage client contracts, fees and record payments
  • Accurately record, filing and maintenance of confidential client information
  • Work closely with the team to communicate information on the client
  • Maintain followup and continuing care client records
  • Update and maintain client files
  • Coordinate and administer centre payroll
  • Participating teammember on various projects and committees e.g. Accreditation and Health and Safety
  • Organize and deliver orientation and arranging training sessions as required


Human Resources
  • Employee contracts, files and letters
  • Counselling Support for clients
  • Qualifications:_
  • Completion of high school or equivalency, some college, vocational or technical training
  • Certificate/Diploma in addiction counselling
  • Experience working within a Medical Administration field
  • Skills and experience in working with women, men, and youth in a health or social service environment
  • First Aid and /CPR Level HCP
  • Clean criminal record check
  • Valid driver's license
  • Professional manner, ability to ensure client confidentiality and be nonjudgemental
  • Ability to maintain calm and balanced demeanor when faced with challenging behaviors; ability to deescalate and problemsolve distressing situations
  • Working effectively with materials and correspondences of a highly confidential nature
  • Skills in office work and computer proficiency
  • Keyboarding 4060 words per minute
  • Above average written and verbal communication skills, attention to detail
  • Above average organization, analytical and interpersonal skills, proficient office etiquette and phone mannerisms.
  • English fluency, excellent team player, punctual, reliable and professional
  • Ability to function well in a fastpaced environment
  • Accreditation experience is considered an asset

Job Types:
Full-time, Part-time

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • On call
  • Overtime
  • Weekend availability

Work Location:
In person
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