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Warehouse Supervisor 3PL Outbound Dept

3 months ago

Delta, British Columbia, Canada ABL Employment Full time

WAREHOUSE OUTBOUND SUPERVISOR

Oversee all functions of and supervise tasks directly related to Outbound shipments.

In this role, you would be the first point of contact in representing the facility to drivers, clients, and outbound supporting vendors.

Ensure all staff are trained in processes and equipment. Support smooth, efficient, accurate, and on time of order release, picking, packing and shipping.

DUTIES & RESPONSIBILITIES:

*Responsible for orders flowing through the facility – drive pace and maintain flow of team's work

*Communicate and coordinate with department Supervisors and Facility Manager to ensure flow and throughput of entire operation is optimized

*Identify procedural waste and reduce or eliminate the roadblocks for your team

*Represent the order Outbound process and area to clients and business contacts

*In absence of Facility/Ops Manager at times, assume leadership over the facility

*Directly oversee staff in Outbound Lead roles

*Ensure staff is trained in their primary functions and cross trained in secondary functions within department

*Ensure staff understands and follows client specific processes and special order requirements to optimize client satisfaction

*Manage Outbound team schedules, attendance, and requests for time off

*Ensure adequate staff levels to maintain order throughput

*Coordinate with other departments to ensure their staffing needs are met

*Prepare and deliver yearly performance evaluations and nonscheduled performance plans

*Communicate with clients on outbound-related topics when requested by Management

*Oversee that team facilitates any compliance-related order tasks

*Ensure that all special client requests and projects have appropriate charges

REQUIREMENTS

*Previous Supervisory experience – minimum 2 years

*Reliable transportation

*Experience on Reach, Dock Stacker, Order Picker Forklifts – minimum 2 years

*Team player

*Hands-on experience in order release, picking, packing and shipping (order fulfillment functions)

*Good understanding of metrics and reporting

*Customer service and/or client management experience

*Good communication and presentation skills

Apply today for this great career opportunity Please reply to this posting with a copy of your resume or e-mail your resume to and mention the Outbound Supervisor position in the subject line.

We thank everyone for their applications however only qualified applicants will be contacted.

Skills associated with this position: supervisor, outbound shipments, 3PL


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