![Volvo Metro West](https://media.trabajo.org/img/noimg.jpg)
Delivery Specialist
1 week ago
Reporting to the General Sales Manager, the
Delivery Specialist (Volvo Metro West) is responsible for ensuring that all vehicles scheduled for delivery are processed timely and with precision.
The Delivery Coordinator will work closely with the General Sales Manager, F&I Managers and other members of the Sales Team, providing a detailed explanation to customers regarding their new vehicle.
The individual will perform end-to-end activities necessary to process new vehicles, including providing a detailed explanation to customers regarding their new vehicles and working with other departments to ensure the vehicle is prepared prior to the customer's pick up date and time.
The
Delivery Specialist will also perform a variety of other tasks related to the delivery of the vehicles, such as reviewing and explaining sales agreement with the customers to ensure vehicle, options and price are correct, ensuring that all required paperwork is completed and collected and thoroughly explaining new vehicle technology and features.
Responsibilities
Delivery Specialist
- Responsible for ensuring complete customer satisfaction from the time that the F&I process is complete until the customer drives off the lot
- Complete a detailed explanation to customers regarding their new vehicle
- Work with other departments to ensure the vehicle is prepared prior to customer's pick up date and time, ensuring that all vehicles scheduled for delivery are properly prepped (detailed), licensed, fueled, tire pressures set accurately, floor liners and wheel locks included, no check engine or other warning lights, and such
- Review and explain sales agreements with the customers to ensure vehicle, options and price are correct
- Act as the product expert within the store, especially with respect to emerging technologies
- Other duties as assigned by the General Sales Manager such as: transporting vehicles from the lot to the third floor
Expectations & Metrics
- Responsible for delivering on average 3 vehicles per day for a total of 800 vehicles in a fiscal year
- All paperwork must be completed 24 hours prior to delivering a vehicle (with the exception of a quick sale)
- Responsible for assessing and cleaning up the showroom and lot to ensure that both the showroom and lot are organized
Continuous Learning & Improvement
- Required to participate in orientation, delivery training program, selfassessments and coaching sessions and demonstrations with managers
- Complete HDE training and regularly participate in product knowledge training
CXI & Mystery Shops
- Required to thoroughly understand how CXI and Mystery Shops affect dealership processes to provide exceptional customer service when delivering vehicles
- Expected to have a thorough understanding of the Delivery of new vehicle process including the following:
- The Delivery Specialist greets the Customer in a friendly and upbeat manner.
- The Delivery specialist runs through the car and its features with the Customer.
- The Delivery specialist will use Volvo's Delivery Tool on every Volvo delivery
- The Delivery specialist performs a walk-around of key features with the Customer.
- The Delivery specialist answers Customer questions, if any.
- The Delivery specialist thanks the Customer for their business.
Qualifications & Traits
- Valid G Driver's License with a clean driving record
- Proficient with Microsoft Excel
- Ability to perform research and understand products
- Exceptional customer service skills with the desire to exceed customer exceptions
- Excellent problem solving and judgment skills
- Bold, innovative, and enjoy challenging yourself
- High level of attention to detail and accuracy
- Honest and professional, a strong team player
- Strong organizational skills, and the ability to work independently and under pressure
- Ability to handle and prioritize multiple tasks and meet all deadlines
- Completion of a University or College program
Wh
y Work for Marino's Automotive Group:
- A competitive benefits and compensation plan.
- A leadership team that believes personal growth, mentorship, ongoing training and support.
- As a family owned and operated organization servicing the GTA for 50 years, we have a familylike culture, where camaraderie and a sense of belonging make our workplace feel like a second home.
- A culture of inclusivity where every individual's unique perspective is valued and respected.
- We embrace a customercentric culture, where every decision and action is guided by our commitment to providing exceptional service.
- Marino's Auto Group is committed to _providing_ equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by appli
-
Delivery Specialist
1 week ago
Etobicoke, Ontario, Canada Volvo Metro West Full timeReporting to the General Sales Manager, the Delivery Specialist (Volvo Metro West) is responsible for ensuring that all vehicles scheduled for delivery are processed timely and with precision. This individual is an excellent communicator and collaborator with a strong knowledge in customer satisfaction. The Delivery Coordinator will work closely with the...
-
Delivery Specialist
1 week ago
Etobicoke, Ontario, Canada Humberview Volkswagen Full timeHumberview Volkswagen is currently looking for a Delivery Specialist to join their team in Etobicoke. Purchasing a vehicle is an exciting time_Our Delivery Specialists are responsible for assisting in coordinating the dates and times of all new and pre-owned vehicle deliveries. They will also be responsible for following up with customers post-delivery to...
-
Delivery Specialist
1 week ago
Etobicoke, Ontario, Canada Clutch Canada Full timeAbout Clutch:We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace...
-
Delivery Specialist
1 week ago
Etobicoke, Ontario, Canada Clutch Canada Full timeAbout Clutch:We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and...
-
Delivery Specialist
1 month ago
Etobicoke, Ontario, Canada Clutch Technologies Inc. Full timeAbout Clutch:We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and...
-
Delivery Specialist
3 weeks ago
Etobicoke, Ontario, Canada Clutch Technologies Inc. Full timeAbout Clutch:We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and...
-
Sales Data Specialist
1 week ago
Etobicoke, Ontario, Canada Bimbo Canada Full timeSales Data Specialistreq38289Employment Type: RegularLocation: ETOBICOKE,ON_Bimbo Canada is a market leading producer and distributor of packaged fresh bread, bakery and snacking products with brands such as Dempster's, Villaggio, POM, Bon Matin, Ben's, Stonemill, McGavins, Oroweat, Vachon and Takis. The company operates 16 bakeries and employs approximately...
-
Transportation Specialist Cdl
1 week ago
Etobicoke, Ontario, Canada Access Information Mgmt of Canada, ULC Full timeWe Are AccessWe are Access We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service.The Impact You Could MakeAre you a Road Warrior who lives and breathes driving a...
-
Packing Specialist
1 week ago
Etobicoke, Ontario, Canada Mitrex - Building-Integrated Solar Technology Full timeMitrex & Cladify :Packing Specialist Location: Etobicoke, ONEmployment Type: Full-time, On-site (41 Racine Rd)About the Job: Reporting to the Supply Chain Manager, the Mitrex Packing Manager & Shipping Coordinator is responsible for creating, analyzing, and managing packing plans for client delivery. They will focus on warehouse packing and organizing for...
-
Driver Specialist Cdl
1 week ago
Etobicoke, Ontario, Canada Access Information Management Full timeWe Are AccessWe are Access We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service.The Impact You Could MakeAre you a Road Warrior who lives and breathes driving a...
-
Implementation Specialist
1 week ago
Etobicoke, Ontario, Canada Greenshield Holdings Full timeAbout GreenshieldGreen Shield is the first integrated health services organization in Canada that is both a payer (offering insurance, administering benefits, and paying claims) and a provider (offering medical, mental health, and pharmacy services).This evolution also deepens our social mission through both financial support and the direct delivery of...
-
Youth Job Specialist
1 week ago
Etobicoke, Ontario, Canada YMCA of Greater Toronto Full timeSalary Rate: $41,750 - Check out the YMCA's total compensation packageLocation: Etobicoke YMCA Employment and Immigrant ServicesWork Hours: 37.5 hours per weekEmployment Type: Contract Full Time Salaried (12 Months)Number of Vacancies: 1Anticipated Start Date: May 08, 2023Deadline to Apply: May 5, 2023 at 5:00 PMBe the Spark Join our Employment team, where...
-
Simulation Specialist
1 week ago
Etobicoke, Ontario, Canada Humber Full timeSimulation Specialist - FSCS - Appendix DFind Your Spot at HumberAt Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education....
-
Registration & Records Specialist
1 week ago
Etobicoke, Ontario, Canada Humber Full timeRegistration & Records Specialist - Office of the Registrar - Appendix DFind Your Spot at HumberAt Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience.Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader...
-
Vehicle Readiness Specialist
1 week ago
Etobicoke, Ontario, Canada Tesla Full timeThe Vehicle Readiness Specialist is a key contributor to the Tesla experience by preparing vehicles for customers, and working with teammates to find opportunities for continuous improvement and new ways of vehicle readiness. This position is responsible for the high-quality preparation of customer cars, washing vehicles, and preparing new customer delivery...
-
Vehicle Operations Specialist
1 week ago
Etobicoke, Ontario, Canada Roam Full timeRole Summary: As a Vehicle Operations Specialist "VOS", you will be a key contributor to the success of our Delivery & Field Operations organization.Are you looking for a job with some flexibility? Are you detail orientated, keep things clean, love to organize, love working in a values-based culture that encourages diversity? We are looking for diverse...
-
Student Accounts Specialist
1 week ago
Etobicoke, Ontario, Canada Humber Full timeStudent Accounts Specialist, Office of the Registrar - Appendix D (North Campus)Find Your Spot at HumberIf you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.At Humber, our career paths open up a...
-
Quality Assurance Specialist
1 week ago
Etobicoke, Ontario, Canada Give and Go Prepared Foods Full timeJob descriptionThe Quality Assurance Specialist is responsible for supporting and assisting the assigned division in the development, implementation and maintenance of an effective Quality System to meet applicable Quality Assurance/Food Safety Standards, contractual and regulatory requirements for delivery of the organization's objectives.Available Shift:...
-
Implementation Specialist
1 week ago
Etobicoke, Ontario, Canada Greenshield Holdings Full timeWHO WE AREWhen it comes to health, we're always looking for ways to push for better. It's why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter's prescription. He knew there had to be a better way. So, he introduced North...
-
LMS & Learning and Development Specialist
1 week ago
Etobicoke, Ontario, Canada Give and Go Prepared Foods Full timeIt is an exciting time to be part of Give & GoWe're building our _Learning and Development _team and are looking for a LMS (Learning Management System) & Learning Specialist. Reporting to the Learning and Development Manager, you'll support Give and Go's digital learning strategy through the implementation, management, and optimization of the LMS and online...