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user support technician

3 months ago

Vaughan, Ontario, Canada Econix InfoTech Ltd. Full time
  • Education:
  • Expérience: Education
  • College/CEGEP
  • or equivalent experienceTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer serviceScreening questions
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?Experience
  • 7 months to less than 1 yearOther benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 50 hours per week