Human Resources Office Manager
1 week ago
The primary purpose of the Office Manager in conjunction with and under the direction of the General Manager, is to provide administrative support to the General Manager, Finance Manager, and assist all other managers.
The Office Manager is to assist in overseeing the entire casino while on site. Dealing with issues as they arise, handle patron complaints and concerns.CORE COMPETENCIESLeadershipHuman ResourcesCritical ThinkingAnalytical and Decision MakingTime ManagementInterpersonal SkillsCommunicationGoal OrientedAbility to MentorESSENTIAL DUTIES AND RESPONSIBILITIESThe primary purpose of the HR Office Manager is to support the General Manager in the day-to-day operations and people management of the casino.
The duties this role is responsible for are listed below.OFFICEProofread and format all written materials to ensure professional and accurate documentationAssist in the coordination and preparation of agendas for managers meetings, send invites, record minutes, and prepare minutes for all managersFiling Contracts/Records management kept up to dateKeep Job Descriptions/Postings up to date and reviewed annually (edited by department managers)Keep all Manuals up to date and reviewed annually (edited by department managers)Keep all Policies up to date and reviewed annually (more frequently if required)Participate in monthly marketing meetingsCo-ordinate staff incentive programHRAssist all managers with onboardingAssist all managers with hiring/terminationsAssist all managers with disciplinary meetingsAssist all managers with performance reviewsMonthly HR wellness program, birthdays, EOM, staff functions, and bravosKeep all staff current with training/registrationsFiling of all HR paperworkTracking, distributing, destroying of resumesPost jobs online when required by department managersAdvising all managers when 90 day and yearly reviews are dueOther special projects and duties assignedKEY WORKING RELATIONSHIPSThe position of Office Manager requires an extraordinary amount of teamwork.
Typical teamwork situations include the coordination between the General Manager and other Departments Managers. The most important aspects of this position are communication, accountability, and teamwork.EDUCATION and/or EXPERIENCEHigh School Diploma an assetMust be able to register with AGLCProficiency in Microsoft office applications, including work, outlook, power point and excel Exceptional customer service skillsAble to adapt to procedural changes when deemed necessary by house or AGLC guidelinesNice to have an understanding of the nature of the government regulatory requirements associated with the gaming industry in Alberta, including, but not limited to the regulations, terms and conditions of the Alberta Gaming Liquor and Cannabis Commission and other regulatory directives.
CERTIFICATES, LICENSES, AND REGULATIONSMust be eligible to obtain and maintain a gaming license and be cleared by AGLC due diligence.
Must complete a criminal record check prior to an interview.Will be required to sign a confidentiality agreement annually and to implement the same for all gaming employees.
COMPENSATIONThe successful candidate will be offered a salary consistent with their experience. The HR Office Manager will be eligible for employee benefits upon hiring.
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