![SpringTide Whale Watching](https://media.trabajo.org/img/noimg.jpg)
Guest Service Agent
2 weeks ago
Job Summary
Full time May 1 through to September 30
Key areas of responsibility:
- Sales (in person, on telephone & online) of various Whale Watching Tours and Charters
- Social Media postings
- Taking of reservation details accurately and legibly
- Providing a high level of Customer Service
- Passenger checkin, in office and offsite, downtown Victoria
- Opening & Closing of office
- Professionally presented sales visits to local tourism outlets, hotels & local businesses
Rewards and benefits of this position:
- Increase skills in sales techniques, office administration, computer, and social media
- Learn from a Management Team with over 30 years of operations in the Tourism Industry
- Spend your day in a worldclass indoor/outdoor environment with an experienced, passionate and professional crew
- Meet people from all over the world in an office overlooking Victoria's vibrant Inner Harbour
Required Education, Skills and Qualifications
We are looking for individuals with:
- Proven sales skills and experience in providing high-level Customer Service
- Excellent written, verbal and presentation skills
- A professional demeanor and appearance
- Multitasking skills and the ability to prioritize responsibilities efficiently in an exciting fastpaced environment
- A desire to be a team player, communicating positively and clearly
- Flexibility in scheduling some weekend and evening work expected
Job Types:
Full-time, Part-time, Seasonal
Pay:
From $19.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location:
In person
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