Account Manager, Marketing

To challenge people and brands to be better than they imagined.

Think Shift is for those who blaze the path for their own growth and challenge the status quo to find a better way.

Core Values Accountability

We have the courage to hold ourselves and each other to our commitments. At Think Shift, we call teammates up — never out.

Stewardship

It's our responsibility to protect, preserve and enhance all that has been entrusted to us. It's about personal ownership.

Transparency

We want to work alongside others who are empowered to say what needs to be said, and who do so compassionately.

Teamwork

There is very little we can do individually that cannot be done better collaboratively.

CULTURE We're a team of outperformers and we're always looking for stellar people to join us.

Ask any Think Shifter, and you'll hear a different answer: The inclusive culture. The flexibility. Coworkers who are more like friends. Empowering managers. The list goes on.

Our Remote Culture

We trust our people to do great work no matter where they are. That's why we've embraced a remote culture that encourages Think Shifters to work wherever works best for them.

We Invest in Connection

Coming together for the moments that matter helps our remote culture thrive. In-person team connections and our annual retreat create bonds that fuel our collaboration throughout the year.

We Want You to Be YOU

We are committed to fostering a diverse and inclusive workplace and welcoming talent from all backgrounds. Think Shift continually strives to create a culture of respect and fairness for all.

I love ag It's so rewarding to bring fun and fresh perspectives to ag brands. Think Shift creates a culture that really empowers us to bring our ideas to the table and push our own creativity.

Copy Manager

Our culture is strong. Some companies talk the talk, but Think Shift walks the walk. You get to work with amazing people on creative projects while having the support to grow your career.

Jon Moon

Design Director

People make a workplace. Our capacity for laughter and jokes makes work all that more fun and creatively charged. I value the growth opportunities and autonomy to shape my career path.

Art Director

We truly are embraced for our unique selves at Think Shift. We are empowered to excel in our roles and the company has fostered a culture where expertise shines and individuality thrives.

Lucy Slater

Social Media Strategist

I'm incredibly proud of how we embody our values. The commitment of each Think Shifter to motivate and uplift one another is consistently inspiring.

Group Account Director

I love ag It's so rewarding to bring fun and fresh perspectives to ag brands. Think Shift creates a culture that really empowers us to bring our ideas to the table and push our own creativity.

Copy Manager

Our culture is strong. Some companies talk the talk, but Think Shift walks the walk. You get to work with amazing people on creative projects while having the support to grow your career.

Jon Moon

Design Director

People make a workplace. Our capacity for laughter and jokes makes work all that more fun and creatively charged. I value the growth opportunities and autonomy to shape my career path.

Art Director

We truly are embraced for our unique selves at Think Shift. We are empowered to excel in our roles and the company has fostered a culture where expertise shines and individuality thrives.

Lucy Slater

Social Media Strategist

I'm incredibly proud of how we embody our values. The commitment of each Think Shifter to motivate and uplift one another is consistently inspiring.

Group Account Director

I love ag It's so rewarding to bring fun and fresh perspectives to ag brands. Think Shift creates a culture that really empowers us to bring our ideas to the table and push our own creativity.

Copy Manager

Our culture is strong. Some companies talk the talk, but Think Shift walks the walk. You get to work with amazing people on creative projects while having the support to grow your career.

Jon Moon

Design Director

People make a workplace. Our capacity for laughter and jokes makes work all that more fun and creatively charged. I value the growth opportunities and autonomy to shape my career path.

Art Director

We truly are embraced for our unique selves at Think Shift. We are empowered to excel in our roles and the company has fostered a culture where expertise shines and individuality thrives.

Lucy Slater

Social Media Strategist

BENEFITS We want you to show up at your best.

Fully remote work culture

Unlimited wellness days

*based on company performance

Openings Become a Think Shifter

We're looking to attract and grow creative and strategic minds who share our desire to outperform in their careers and in their lives. With the right people, we will create great outcomes for clients, employees and Think Shift.

If you crave a workplace that values your ideas, your growth and development and where you can learn from the best, then you're exactly who we're looking for. We're not interested in the status quo - we're here to shape the future of agrimarketing. And we know you share that passion too.

As one of the largest ag-focused agencies in the world, we challenge people and brands to be more than they imagined. At our core, we're a team of outperformers who are committed to growing ourselves, our colleagues, our clients and our business. We're looking to attract and grow creative and strategic minds who share our desire to outperform in their careers and in their lives. With the right people, we will create great outcomes for clients, employees and Think Shift. See a future for yourself at Think Shift? Keep reading

Summary
You get excited about creating and executing integrated marketing strategies. You excel at showing leadership and love working with a team to gather creative and client input. You build and strengthen transparent client relationships, helping and growing the client every chance you get.

ACCOUNTABILITIES

40% Client Management: Own the relationship, under promise and over deliver.

Lead the discovery process with clients, collaborate with team members and embrace clients as partners, using their input to inform and inspire creative ideas

Effectively draft, present, and explain all agency work/proposals to clients

Ensure clear articulation of client and agency deliverables with timelines

Ensure leadership is involved in significant client meetings

Grow key client relationships and meet (or exceed) financial goals

Stay apprised of clients' products, services and marketing developments as well as industry and competitor changes to proactively provide the best service for each client

25% Project Management: Drive the bus.

Collaborate with project teams to develop big ideas and brand propositions

Ensure account coordinator and creative/development team is apprised of all relevant account and project details and strategic goals where required

Oversee the management of projects from concept to completion; ensure work is properly scoped and estimated accurately, organize project kickoffs, keep apprised of project process driving towards agreed-upon timelines, and ensure client satisfaction

Provide leadership and management to Project Coordinator(s)

20% Communication Planning: Drive the process internally and with the client.

Provide marketing, strategic, brand and digital based solutions for assigned client accounts

Collaborate with creative teams and leverage their skills in implementing integrated marketing strategies

Oversee implementation of approved plans and strategies and all forms of primary research

Write and present detailed, well-researched communication plans to agency teams and clients

15% Administrative: Focus on getting the job done, not who's going to get it done.

Review and proofread all production materials to confirm they meet standards, strategic goals and are error-free prior to client presentation

Sign off on all client invoices and billing worksheets, ensuring they are within project scope

Define and manage Think Shift administration process with clients

WE'RE LOOKING FOR

Functional

Undergraduate degree in business with a focus on marketing or (an equivalent combination of education and experience may be considered)

7 + years of experience in a client service/ marketing role

Agriculture experience is an asset

Experience with brand management and strategic business initiatives

Proven experience in sales, budget planning and proposal writing

Financial and business acumen

Extensive experience in the advertising/ marketing industry with some digital knowledge

Strong presentation and communication skills

Must be able to travel (international)

Behavioural

Client Intimate: Customer centric attitude with a strong passion to do what it takes to grow client relationships, invest the time and effort to build equity and deliver value so as to become a trusted advisor.

Hustle: Ability to think strategically and creatively, providing the client with a plan of action supported by new ideas or solutions that will help exceed client expectations and surpass internal goals. Create the great idea when they didn't ask for it.

Team Player: Strong team leadership skills, supported by a team-first attitude, volunteering to take on new clients or help a team member in need. Adding to the well-being of the agency's culture is also a priority.

Communication: Superb listening and communication skills. Listen to learn, assess what's required, determine the necessary team and share the information they are required to know to build a solution the client approves of.

BENEFITS

Think Shift provides an attractive, market-researched comprehensive compensation plan, which includes base salary and company bonus. Employees enjoy a range of benefits, some of which include:

Super flexible remote work arrangements

Medical, dental and vision benefits coverage

Life and travel insurance

Mental health and wellbeing support and services through Inkblot Therapy

Unlimited wellness days so you can be at your best

3 weeks of vacation

Paid time off that accrues and rolls over

Semi-annual bonuses (based on company performance)

Employee referral bonus

Annual company retreat

Our Freedom with Responsibility Philosophy

At Think Shift, we believe our unique culture and philosophies make us different in a good way. Our talented team of multi-disciplined creators and strategists have one thing in common: the drive to outperform and to help our clients do the same.

We believe in providing guidelines for Think Shifters to operate within instead of putting up fences that can restrict true creativity and diversity of thought. With the freedom to operate in a way that best works for them, it allows everyone to bring their best selves to work. But with great freedom also comes great responsibility and the expectation of following through on what you say you'll do. We understand this approach is not for everyone. Think Shift is for those who blaze the path for their own growth and challenge the status quo to find a better way. It's for those who are committed to protecting, preserving and overall, enhancing what has been entrusted to them.

We Want You to Be YOU

At Think Shift, we want everyone to feel comfortable bringing their complete and authentic selves to work. We believe that when individuals bring their unique experiences, backgrounds, knowledge, perspectives and self-expression to the collaborative process, our team becomes even more amazing. We are committed to fostering a diverse and inclusive workplace and welcoming talent from all backgrounds. As part of our stewardship commitment, Think Shift continually strives to create a culture of respect and fairness for all.

If you require any accommodation or support during the recruitment process, please let us know.

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