Current jobs related to Customer Service Representative I - Montreal, Quebec - Incora
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada TEKsystems Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, chat, video, social media, and...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada TEKsystems Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels, including phone, email, chat, video, social media, and...
-
Bilingual Customer Service Representative
1 week ago
Montreal, Quebec, Canada TEKsystems Full timeJob DescriptionWe are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.Key Responsibilities:Provide outstanding customer service to clients via phone,...
-
Bilingual Customer Service Representative
1 week ago
Montreal, Quebec, Canada TEKsystems Full timeJob DescriptionWe are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.Key Responsibilities:Provide outstanding customer service to clients via phone,...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada Centric Brands Full timeAt Centric Brands, we are a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in the Kids, Men's and Women's apparel, Accessories, Beauty, and Entertainment categories. Our portfolio includes licenses for more than 100 iconic brands. We are headquartered in New York City, with offices in Montreal, Toronto, Los...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada Centric Brands Full timeAt Centric Brands, we are a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in the Kids, Men's and Women's apparel, Accessories, Beauty, and Entertainment categories. Our portfolio includes licenses for more than 100 iconic brands. We are headquartered in New York City, with offices in Montreal, Toronto, Los...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada Centric Brands Full timeAbout UsCentric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in the Kids, Men's and Women's apparel, Accessories, Beauty, and Entertainment categories.The Company's portfolio includes licenses for more than 100 iconic brands. Centric Brands is headquartered in New York City, with offices in...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada Centric Brands Full timeAbout UsCentric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in the Kids, Men's and Women's apparel, Accessories, Beauty, and Entertainment categories.The Company's portfolio includes licenses for more than 100 iconic brands. Centric Brands is headquartered in New York City, with offices in...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada Centric Brands Full timeAbout UsCentric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in the Kids, Men's and Women's apparel, Accessories, Beauty, and Entertainment categories.The Company's portfolio includes licenses for more than 100 iconic brands. Centric Brands is headquartered in New York City, with offices in...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada TEKsystems Full timeJob SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at TEKsystems. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, championing our brand, and driving customer satisfaction.Key ResponsibilitiesDeliver outstanding customer service to...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada TEKsystems Full timeJob SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at TEKsystems. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, championing our brand, and driving customer satisfaction.Key ResponsibilitiesDeliver outstanding customer service to...
-
Customer Service Representative
3 weeks ago
Montreal, Quebec, Canada RBC - Royal Bank Full timeJob SummaryOffrir un soutien téléphonique aux clients et faire la promotion des produits et des services d'une entreprise. Miser sur son expérience et sa très grande connaissance pratique du travail, des politiques et des pratiques pour exécuter des tâches quotidiennes ainsi que diverses affectations administratives et opérationnelles.Job...
-
Customs Clearance Representative I
1 month ago
Montreal, Quebec, Canada United Parcel Service of America, Inc Full timePrimary Job Posting Location: Lachine, Quebec Canada Job Overview: Position Summary: The role involves managing customs clearance processes and/or validating declarations for straightforward shipments, utilizing the CCBS system alongside personal expertise. Responsibilities include handling delivery services and/or import permit requests as necessary,...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada spinelli Full timeCustomer Service Representative **Key Responsibilities:** * Confirm service appointments with customers * Follow up on recent purchases and offer promotional products and services * Work schedule: Monday to Friday **Requirements:** * High school diploma and excellent interpersonal skills * Fluently bilingual, English and French (oral and written) *...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada spinelli Full timeCustomer Service Representative **Key Responsibilities:** * Confirm service appointments with customers * Follow up on recent purchases and offer promotional products and services * Work schedule: Monday to Friday **Requirements:** * High school diploma and excellent interpersonal skills * Fluently bilingual, English and French (oral and written) *...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada Chartwell Résidences pour retraités Full timeJob Title: Representative Contact Centre- BilingualAt Chartwell Résidences pour retraités, we are seeking a highly skilled and bilingual Contact Centre Representative to join our team.Job SummaryThe Contact Centre Representative is responsible for handling customer inquiries, providing sales and service information, and making outbound calls to interested...
-
Customer Service Representative
2 days ago
Montreal, Quebec, Canada Chartwell Résidences pour retraités Full timeJob Title: Representative Contact Centre- BilingualAt Chartwell Résidences pour retraités, we are seeking a highly skilled and bilingual Contact Centre Representative to join our team.Job SummaryThe Contact Centre Representative is responsible for handling customer inquiries, providing sales and service information, and making outbound calls to interested...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada Buffalo David Bitton Full timeAbout UsBuffalo David Bitton is a leading fashion brand collective that designs, sources, markets, and sells high-quality products in the apparel, accessories, and beauty categories. The Company's portfolio includes licenses for more than 100 iconic brands. Buffalo David Bitton is headquartered in New York City, with offices in Montreal, Toronto, Los...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada Buffalo David Bitton Full timeAbout UsBuffalo David Bitton is a leading fashion brand collective that designs, sources, markets, and sells high-quality products in the apparel, accessories, and beauty categories. The Company's portfolio includes licenses for more than 100 iconic brands. Buffalo David Bitton is headquartered in New York City, with offices in Montreal, Toronto, Los...
-
Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada Transcat Full timeCustomer Support Representative Join our team at [Company Name], a leading provider of exceptional customer experiences. As a Customer Support Representative, you will play a vital role in ensuring our clients receive the highest level of service and satisfaction. Key Responsibilities: Develop and maintain strong relationships with current and...
Customer Service Representative I
3 months ago
IncoraTM (a merge of 2 great companies': Pattonair and Wesco) is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.
With a strong foundation in the aerospace and defense markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.
We pride ourselves on offering :
Industry-leading capabilities Innovative solutions Greater customer value Trusted supplier relationships Business growth and operational efficiencyOur people make us unique, and we offer an Outstanding Employee Experience.
We live by our values; Courage , Collaboration and Commitment and are proud to add real value to our customers' businesses. Our people-centric philosophy is underpinned with strong engagement, consistent communication, and opportunities for personal development, enabling our colleagues to grow and make a difference in our company.
Qualifications – External
The Customer Service Representative I is accountable for facilitating and building customer relationships through providing continuous high-quality service and support. The Customer Service Representative will maintain a basic working knowledge of sales policies, internal practices, and sales administration work instructions. In this role, the representative will leverage internal working partnerships to investigate and reconcile non-commercial customer issues, perform basic account administration (RMA's, prioritization, and order release, etc.), and ensure overall customer expectations are met.
You will need to
Know, understand, and incorporate the Incora philosophy, value and vision in all business behavior, practice, and decisions. Maintain up to date knowledge of Incora customer requirements and distribution methods and timing. Maintain positive working-relationships with external customers and all inter-working departments and personnel. Provide excellent customer service with the intentions of building and maintaining customer relationships through fast and accurate processing of requests ·Respond promptly, professionally, and with appropriate detail to customer inquiries pertaining to order information/status, product availability, and/or the plan of action as approved by management to support customer requirements and on time delivery throughout the day ·Investigate and attempt to resolve customer issues in alignment with established company policies, procedures, and work instructions ·Provide LTA contract administration support, as assigned ·Process, monitor, and release incoming orders, and manage internal communication for pending orders to ensure on time delivery to meet customer expectations (daily) ·Prioritize orders based on urgency of product needed, specifications, and shipping and delivery Reports To Manager, Sales Supervisor, Customer Service EEO - Administrative Support Worker This job description is intended to generally convey the duties of this position. It is not an all-inclusive listing of duties and it is not a contract, expressed or implied. requirements Process daily release orders system and verify against contract to ensure information is correct. Process material returns (RMA's) as requested by the customer.Understand and ensure proper quality flow downs are in place for contract review.
Access customer web site to update shipping and delivery status and work with customer to ensure high delivery and quality rating. Assist in issuing shopping and inventory locator service requests. Enter customer and/or vendor pricing into various databases to support sales quotes, vendor quotes and/or customer purchase orders. Prepare and follow through with customer expedite request. Train/mentor others within sales department (as assigned) Perform ad hoc projects and tasks (as assigned) Attend department or company sponsored training or meetings, as required.What will you also need? Fantastic communication skills, a continuous improvement mindset and the willingness to learn and grow. Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
Courage Take ownership for issues and problems. Collaboration Share knowledge and experience with others Commitment Focuses on exceeding customer expectations, delivering right first time with zero defects.In return we will offer An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
So, if you feel you have all of this, and even more, apply now.
Access to certain of the Company's products, materials, and technical data contained in our facility is restricted under the International Traffic in Arms Regulations (ITAR) to "U.S. Persons," which is defined as U.S. Citizens, lawful permanent residents of the United States, or certain individuals admitted to the U.S. as a refugee or who have been granted asylum; and therefore, employment is limited to applicants who meet this "U.S. Person" requirement. Applicants receiving a conditional offer of employment will be required to provide evidence of their U.S. person status to comply with the ITAR requirements.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
For US applicants: Incora may be required to comply with the White House E.O and the Safer Federal Workforce Task Force issued COVID-19 Workplace Safety: Guidance for Federal Contractors and Subcontractors. Under these requirements, all new employees will be required to comply with the vaccination mandate (full vaccination for COVID-19), and/or have an approved exemption for medical or religious accommodation.
QualificationsAbout you High School Diploma or GED is required Experience
· 1-3 years of combined Sales and Customer Service experience required (within the aerospace industry, is preferred)
Schedule
:RegularFull-time