Employee & Labour Relations Specialist

7 days ago

Toronto, Ontario, Canada Mount Pleasant Group Full time

Mount Pleasant Group of Cemeteries is a not-for-profit organization that has been caring for families in the GTA since 1826.

We operate ten cemeteries, nine funeral centres and four cremation centres, all serving the distinct needs of the local communities where they are located.

As a community partner and environmental steward, we constantly strive to set innovative standards for our industry, guided by new trends, and advancements in technology without compromising our long-held values.

We are a collection of amazing people who recognize that what they do every day is genuinely meaningful to the families we serve.


We are looking for an Employee & Labour Relations Specialist to join our team at our Head Office in East York.


  • Perform fact finding investigation activities (interviews, document review, consultation) and assist managers with responses to grievances and/or complaints for both unionized and nonunion employees.
  • Provide a link between labour and management in terms of interpretations of the collective agreements and maintain information communications with the business agent for the union.
  • Identify chronic labour relation issues and recommend solutions.
  • Assist in negotiating the collective agreement upon renewal.
  • Represent the corporation at arbitration hearings.
  • Advise managers on how to handle specific situations such as discipline and clarify the potential impacts on the workplace.
  • Partner with managers to formulate, document, and offer plans related to employee performance issues, including performance improvement plans and accommodation plans.
  • Provide expertise and facilitate employment terminations and off boarding activities.
  • Prepare the annual Health and Safety Plan and ensure the Health and Safety program is meeting the Ontario Health & Safety Act requirements.
  • Confirm compliance with legislation such as Human Rights, Pay/Employment Equity, Employment Standards and the Labour Act, the Occupational Health & Safety Act, as well as the Collective Agreement and other relevant internal policies/procedures
  • Partner and leverage external counsel as required.
  • Research, write and communicate corporate policies.
  • Participate in projects as required.
  • Perform other sundry duties as assigned.

Hours/Days of Work:

  • 37.5 hours per week Monday to Friday
  • Occasional overtime may be required due to business needs

Qualifications:

  • Degree/Diploma/Certificate in Human Resources, Labour/Industrial Relations or other related disciplines; or equivalent combination of work experience, training and education
  • At least three years' experience in a comparable role
  • Previous experience supporting/contributing to collective bargaining on behalf of the employer
  • Previous experience leading collective bargaining on behalf of the employer is an asset
  • A valid Ontario "G" driver's licence, acceptable driver's abstract and vehicle for site visits
  • Experience working with ADP Workforce Now is an asset
  • Extensive knowledge of various employment laws and practices such as the Employment Standards Act, Labour Relations Act, Ontario Human Rights Code, Occupational Health and Safety Act, Accessibility for Ontarians with Disabilities Act
  • Proven ability to coach, mentor, advise, and partner with stakeholders at various levels of the organization
  • Demonstrated ability to collect, analyze, interpret, and make recommendations on employee/labour relations related data
  • Strong interpersonal and decisionmaking skills, especially in relation to conflict resolution
  • Ability to negotiate and influence diverse stakeholders regarding challenging organizational issues
  • Adaptability, flexibility and agility to multitask and prioritize.
  • Strong team player with the ability to work with various departments
  • Analytical and problemsolving skills
  • Ability to maintain the highly confidential nature of human resources work.
  • Intermediate proficiency of Windows and MS Excel, PowerPoint, Word, and Outlook
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