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service advisor

3 months ago

Moncton, New Brunswick, Canada Coast Tire & Auto Service Ltd Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificate
  • or equivalent experienceWork setting
  • Urban area
  • Retail/wholesale establishment/distribution centre
  • Advertising, marketing and public relations agency
  • Private company, corporation or industryTasks
  • Develop communication strategies
  • Implement communication strategies and programs
  • Act as spokesperson for an organization
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Receive and log complaints
  • Consult with clients after sale to provide ongoing supportComputer and technology knowledge
  • MS Excel
  • MS Word
  • Electronic mailType of experience
  • Call centreArea of work experience
  • Community service organizationSpecialization or experience
  • Employee engagementArea of specialization
  • Audio/audio-visual
  • Interactive/new media
  • CommunicationsWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressureOwn tools/equipment
  • Cellular phonePersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learnerScreening questions
  • Are you currently legally able to work in Canada?Experience
  • Experience an assetHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Bonus
  • Life insuranceLong term benefits
  • Long-term care insurance
  • Maternity and parental benefitsOther benefits
  • Free parking available
  • Paid time off (volunteering or personal days)
  • Wellness program