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Guest Service Representative

3 months ago

Stittsville, Ontario, Canada Mahogany Salon and Spa Stittsville Full time
Mahogany Salon and Spa (Stittsville)

Responsibilities include, but are not limited to:

  • Welcome and direct guests for appointments while creating a warm and calming environment.
  • Answer phones and direct calls as required
  • Assist in managing the guest's appointment calendar. This includes booking/rescheduling appointments efficiently based off of guest and service provider's availability, communicating new appointments or changes with the team, etc.
  • Achieving goals and targets in sales, service knowledge, and guest service.
  • Greet guests with a welcoming and warm attitude in keeping with our company brand and reputation.
  • Assist guests upon arrival, throughout their stay, and upon completion of their visit by directing them appropriately.
  • Follow our professional business attire dress code and have a self presentation suitable for the beauty industry.
  • Conduct themselves with professional verbal and written communication.
  • Work well under pressure, handling stress with ease while maintaining a calm atmosphere.
  • Computer knowledge is required as well the ability to learn our company booking software system.
  • Must be available to work some evenings, holidays, and weekends.
Full time positions currently available at our Stittsville location. Growth within the company and further compensation available.

Mahogany Salon and Spa (Stittsville) provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.


Job Types:
Full-time, Permanent

Salary:
From $17 per hour

Job Types:
Full-time, Permanent

Part-time hours: 30-40 per week

Salary:
From $17.00 per hour

Benefits:

  • Company events
  • Flexible schedule
  • Onsite parking
  • Paid time off
  • Store discount

Flexible Language Requirement:

  • French not required

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Overtime pay

Application question(s):

  • Will you be able to reliably commute to and from Mahogany Salon and Spa?
  • Are you available to continually work Full Time hours after September 1?

Education:

  • Secondary School (required)

Experience:

Customer Service: 2 years (required)

Work Location:
In person