Guest Services Representative

3 months ago


Stittsville, Canada Mahogany Salon and Spa - Stittsville Full time

Responsibilities:

- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service by answering guest inquiries
- Assist guests with reservations, check-outs, and payment transactions
- Maintain accurate guest records and handle confidential information with discretion
- Provide information on services and products
- Assist with data entry tasks and maintain organized files and records

**Experience**:

- Previous experience in a customer service role is preferred
- Strong communication skills, both verbal and written, in English
- Excellent phone etiquette and ability to handle multiple phone lines
- Sales experience is desirable

**Job Types**: Part-time, Permanent

Pay: From $17.00 per hour

Expected hours: 15 - 25 per week

**Benefits**:

- Company events
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Are you available for shifts during the day/evening/weekend?

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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