Customer Service Representative

1 week ago


Stittsville, Canada Barbeque Pro Inc. Full time

Customer Service Representative - Barbeque Pro Inc

**Only interviewing applicants based in Ottawa.**

Are you an experienced customer service professional seeking a fulfilling remote role? We're looking for passionate individuals to join our customer service team at Barbeque Pro Inc

**Job Description**:
**Responsibilities**:

- Respond promptly and courteously to incoming inquiries across multiple channels.
- Utilize CRM software to manage customer interactions and update profiles.
- Collaborate closely with other departments to address inquiries and streamline processes.
- Address customer inquiries and complaints with empathy and professionalism.
- Identify opportunities for improvement in customer service processes.
- Maintain organization in managing customer interactions and documentation.
- Demonstrate excellent verbal and written communication skills.

Qualifications:

- Strong proficiency in using CRM software for customer management.
- Excellent organizational skills and exceptional communication skills.
- Ability to work independently and as part of a collaborative team.
- Minimum of 3+ years of experience in customer service.
- Previous experience with CRM software and handling inquiries across multiple channels.

**Location**:
**Salary**:
$23-$26 /hr

How to Apply:
Closing Note:
**Job Types**: Full-time, Seasonal
Contract length: 8 months

Pay: $23.00-$26.00 per hour

Expected hours: 45 per week

**Benefits**:

- Casual dress
- Commuter benefits
- Company events
- On-site parking
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Retention bonus

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 3 years (preferred)

Work Location: Hybrid remote in Stittsville, ON K2S 2Z9



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