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Director of Operations

3 months ago


Ottawa, Ontario, Canada Indigenous Centre for Cumulative Effects Full time
About You

You are a seasoned operations leader with extensive experience in managing a diversified portfolio of organizational functions including HR, Finance, Events, IT, Legal, and Board Administration. Your expertise lies in effectively administering and optimizing these areas. You excel in financial oversight, combining day-to-day management with long-term strategic objectives. Proficient in working in a technology-driven environment, utilizing digital tools to boost productivity and achieve organizational goals. Your strength lies in foreseeing problems before they arise, providing valuable foresight in a fast-paced environment.

Key Traits
  • Technologically Proficient: Capable in managing digital processes, familiar with software such as Workable, Quickbooks, and other operational tools.
  • Proactive Problem Solver: Skilled at identifying and resolving potential issues before they develop.
  • Exceptional Communicator: Possesses excellent written and verbal communication skills, adept at clearly conveying complex information.
  • Adaptable: Willing to adapt in a dynamic work setting while maintaining effectiveness and focus.
About the Role

The Director of Operations is a senior position responsible for overseeing operational functions in our non-profit organization. You play a key role in ensuring the smooth day-to-day operations and administration, supporting long-term strategic initiatives. Additionally, you manage external service providers in legal, financial services, HR, IT, board services, and travel & events. Building internal capacity for these functions is part of your responsibility with the aim of transitioning to delivering administrative and financial services internally within two to three years.

Key Responsibilities
  • Operational Oversight: Manage and optimize organizational functions including HR, Finance, Events, IT, Legal, and Board Administration.
  • Stakeholder and Partners Management: Develop and nurture effective relationships with various stakeholders and partners like government bodies, community groups, and funders.
  • Resource Allocation and Budget Control: Supervise budgeting and resource allocation, particularly focusing on financial management and oversight.
  • Risk Management: Establish and uphold policies and procedures to mitigate legal and operational risks.
  • Service Provider Management: Supervise and administer managed service providers to ensure alignment with organizational goals and quality service delivery.

Requirements

QUALIFICATIONS

  • Minimum of 5 years in senior management roles within similar organizations, demonstrating extensive experience in leading HR, Finance, Events, IT, Legal, and Board Administration teams.
  • At least 10 years of relevant operations experience, with a strong emphasis on financial management.
  • High level of technological proficiency is crucial due to the fully digital nature of our operational processes.