Business Analyst Ii

2 weeks ago

Toronto, Ontario, Canada TD Bank Full time
411090BR

Commercial Banking

Toronto, ON

June 5, 2023

Company Overview

Department Overview

  • Leads Requirements Management / work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 34 projects
  • Sound to advanced knowledge of business analysis, project delivery practices and standards across the project lifecycle
  • Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
  • Work performed under mínimal management guidance and supervision
  • Identify and lead problem resolution
  • Supports and may contribute to communication and change management activities
  • Generally reports to a Manager / Senior Manager

Job Description:

CUSTOMER

  • Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
  • Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
  • Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customercentric approach
  • Provide recommendations and direction based on the end to end customer experience when making decisions
  • Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
  • Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed
  • Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
  • Provide ongoing communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
  • Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
  • Identify and lead problem resolution
to ensure customer needs are met

  • Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for
- successful delivery of requirements

  • Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution

EMPLOYEE / TEAM

  • Contribute to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
  • Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
  • Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships
  • Engage, enable and lead stakeholders to agreement /consensus on the business requirements
  • Prioritize and manage work load and capacity to deliver on project milestone dates
  • Participate in regular coaching and performance review sessions, employee surveys and action plans
  • Own development plan including activities related to training, relationship building and onthejob experiences that continually enhance individual business analysis capabilities to achieve career goals
  • Foster a collaborative team environment by participating in team meetings and reward & recognition programs
  • Support, mentor and provide guidance to junior level Business Analysts and peers
  • Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community

Requirements:

  • Undergraduate degree
  • 35 years related experience
Additional Information

SHAREHOLDER

  • Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
  • Provide leadership / guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions
  • Identify scope changes and complete analysis to determine impact to project benefits and risks
  • Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state
  • Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
  • Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
  • Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
  • Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements. Align decisions to

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