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Dispatcher - Transportation Representative

3 months ago

Edmonton, Alberta, Canada DynaLIFE Full time

Major Functions and Responsibilities

  • Coordinate customer sevice requests, provide logistics for couriers to follow on their routes and coordinate pick up and delivery times
  • Establish and maintain positive client relations through a professional manner and high quality of services performed
  • Alerts supervisor of circumstances that might impact the laboratory's reputation, such as client concerns or comments.
  • Completes and submits all administrative forms in a timely fashion.
  • Maintain route schedules and makes recommendations to department leadership to effectively manage stops.
  • Ensures all staff have the necessary equipment in good working order to execute their daily responsibilities
  • Maintains company vehicles to keep them in a safe, reliable and presentable condition, performs vehicle accident support and ensures company vehicle safety checks are completed
  • Keeps accurate vehicle maintenance and repair records
  • Troubleshoots and problems solves as required

Required Skills:

  • Ability to work independently and as part of a team.
  • Above average organizational, interpersonal, and judgement and decisionmaking skills are required.
  • Driving skills must be above average
Required Experience

  • Previous courier driving experience is an asset.
  • Dispatch experience is an asset

Minimum Qualifications

  • High school diploma is required
  • Must have a valid driver's license and satisfactory drivers abstract
  • A good understanding of client needs and our contractual agreement/responsibilities
  • Must be knowledgeable in the safe transport of medical specimens, dangerous goods and biomedical waste
  • Above average knowledge and understanding of automobile operation and service requirements

Other Information

  • Please note that this position includes 4% responsibility pay on all hours worked as a Dispatcher
  • Applicant(s) hired into this position will be required to provide a 5 year Driver's Abstract as a condition of employment
  • As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
  • All persons newly hired to _Dyna_
    _LIFE _must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work
  • All persons hired to _Dyna_
    _LIFE__ _**must be authorized to work in Canada for any employer
  • Individuals hired into all positions must provide verification of their highest level of education
  • A security clearance will be required for employees newly hired to _Dyna_
    _LIFE_:
  • A security clearance with vulnerable sector completed may be required for employees newly hired to _Dyna_**_LIFE_