Selling Excellence Coordinator

2 weeks ago


Mississauga, Ontario, Canada GSK Full time

Site Name:
Canada - Ontario - Mississauga

Posted Date:
Mar 9 2023

Flexible hybrid home/office based opportunity

Job Purpose
The Selling Excellence Coordinator has a number of activities: learning support, financial/supplier administration, sales meeting planning and logistics, in addition to providing support/coordination to 5 SE (Sales Effectiveness) Managers and 4 SFE (Sales Force Effectiveness) Managers

The SEC will:

Details (Your responsibilities)

A) Manage and administer GSK's Learning Knowledge Platform (Illuminate)
- adding and managing new sales/marketing personnel through internal knowledge platform (Illuminate) ensuring appropriate brand curriculum and changing movers.

  • Main contact with sales for Illuminate issues and adjustments

B) Coordinate myLearning Platform training material for sales
- updating and retiring relevant materials

  • Updating product exams, assigning training, marking courses completed, assigning knowledge testing and SFI (Sales Force Incentive) exam to new learners and movers. Updates to knowledge testing, P2 and P3 exams.

C) Coordinate Annual certification and SFI exam
- sending year end communications to field, managing correspondence with global to have testing exams made, incorporated into myLearning, enrolling salesforce in appropriate testing, ensuring completions, running completions report for YE bonus

  • SFI exam creation in myLearning, testing and enrollment to all sales and all new hires throughout the year

D) Liaison for CCPE - Council for Continuing Pharmaceutical Education accreditation

  • GSK CCPE liaison, approving registrations, open PO's for CCPE, distributing awards and certificates, keeping monthly records of enrollments and completed exams

E) Administering process for supplier contracts and monthly accruals

  • Opening all POs (Purchase Orders) for SE (including meetings), approving invoices and accrual for finance each month end. Closing fully utilized PO's. Following up on unpaid invoices

F) Coordinate Sales Meetings

  • Working with global counterparts and external agencies (Meeting Logistics/Planning) as partners in meeting planning and execution
  • Set up meeting with key organization personnel to discuss and execute meeting requirements (AV, registration, invites, evening events etc), venue sourcing, etc.

Why you?

Basic Qualifications

  • College Degree or equivalent experience
  • Minimum 3 years in a customer service position preferably in the medical/healthcare or pharmaceutical industry
  • Excellent communication skills, fully fluent in both English and French (verbal & written)

Required Qualifications

  • Bilingual an asset
  • Strong analytical and organizational skills
  • Comfortable in a multi tasks environment
  • Aptitude to discern/distinguish priorities (time management)
  • Ability to work in an environment of teamwork and collaboration
  • Strong orientation in services and very flexible
  • Energetic, wellorganized, excellent judgment and highly adaptable to unforeseen situations
  • Creativity and initiative are required to find new ways to satisfy customer requirements


By 2031, we aim to deliver more than £33 billion in annual sales - a step-change in performance and growth which will significantly increase the positive impact we can have on the health of billions of patients around the world.

And we're confident in our future.


Since 2017, we've delivered 13 major approvals and more than doubled the number of potential new vaccines and medicines in Phase 3 and registration to 23.

Our pipeline of 21 vaccines and 43 medicines includes many with potential to be first or best-in-class opportunities for patients.


In 2021 we delivered four major product approvals: Cabenuva for HIV, Jemperli for endometrial cancer, Xevudy for COVID-19 and Apretude, our new long-acting medicine for HIV prevention.


GSK's portfolio spans three product areas: vaccines, specialty and general medicines and our focus is to deliver better and faster for patients globally.

We're prioritizing investment in vaccines and specialty medicines, which we expect to grow to around three quarters of our business in the next five years.


Our unrivalled vaccine portfolio targets infectious diseases at every stage of life, helping to reduce the burden of disease for hundreds of millions of people.

GSK has exceptional capabilities in vaccine science and technologies, including adjuvant/protein and mRNA.


In specialty medicines, we are at the forefront of HIV prevention and treatment, and we are building our presence in key therapeutic areas such as oncology and immuno-inflammation.

General medicines include our inhaled medicines for asthma and COPD, antibiotics and medicines for skin diseases.


Every day, GSK medicines and vaccines protect and improve health, making life better for millions of people all over the world.


Find out more:
Annual Report 2021

Product Pipeline

  • LI-GSK
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