Bilingual Helpdesk Specialist

7 days ago


Ottawa, Ontario, Canada TRM technologies Inc. Full time
Role And Responsibilities

Our Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)

They Will Be Responsible To

  • Perform other related duties incidental to the work
  • Logging and tracking requests for assistance.
  • Monitor facets of the rolled out LIVESCAN System;
  • Assist in training personnel providing backup coverage;
  • Conduct periodic user satisfaction surveys and track user problem trends;
  • Develop, implement, and/or participate in the preparation of procedure manuals and documentation for help desk use;

Qualifications and Experience

  • A minimum of 5 years experience as a Help Desk Specialist
  • A minimum of 1 years experience preparing and implementing help desk procedures.
  • A minimum of 3 years experience maintaining liaison with network users and technical staff to communicate the status of problem resolution to network users. .
  • A valid Reliability Security clearace

#J-18808-Ljbffr

  • Ottawa, Ontario, Canada Compugen Inc Full time

    Job Title Bilingual Helpdesk Support Specialist ContractVacancy No VN5728Work Location Ottawa, ONJob Details Compugen is one of Canada's largest privatelyowned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our...


  • Ottawa, Ontario, Canada Akkodis Full time

    Helpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles) Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset .Job Description:Successf


  • Ottawa, Ontario, Canada Akkodis Full time

    Helpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles) Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful ca

  • Helpdesk Specialist

    7 days ago


    Ottawa, Ontario, Canada Maplesoft Group Full time

    Maplesoft Group is currently seeking a HELPDESK SPECIALIST (Level 2) for our Federal Government client.The following responsibilities are associated with the "Statement of Work" but are not limited to:Primary Responsibilities Perform initial problem analysis and triage LIVESCAN problems to other appropriate staff whenappropriate; Develop, implement, and/or...


  • Ottawa, Ontario, Canada Defence Construction Canada Full time

    **Flexible and hybrid work schedule** The Technical Support Specialist, Helpdesk, provides information technology (IT) support to all staff for laptops, desktops, printers, operating software, application software, networks, switches, e-mail, servers and mobile devices. The incumbent also carries out software deployment and patching, procures hardware, and...

  • Specialist Network

    7 days ago


    Ottawa, Ontario, Canada TRM technologies Inc. Full time

    Our Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2) Assist in training personnel providing backup coverage; Conduct periodic user satisfaction surveys and track user problem trends; Develop, implement, and/or participate in the preparation of procedure manuals and documentation for help desk use; A minimum of 5 years...


  • Ottawa, Ontario, Canada Colliers Project Leaders Full time

    Overview:At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.Our commitment to realizing our clients' vision inspires us to look beyond the immediate - to the _possibilities_ of...


  • Ottawa, Ontario, Canada Colliers Full time

    Overview At Colliers Project Leaders, we deliver capital project solutions to fulfill our clients' needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it. Our commitment to realizing our clients' vision inspires us to look beyond the immediate – to the...


  • Ottawa, Ontario, Canada MaxSys Staffing & Consulting Full time

    At this time MaxSys Staffing & Consulting will not sponsor individuals for employment visasJob Title:System Administrator / Technical Support Specialist Location: Onsite in Ottawa, ON and Gatineau, QC Duration: ASAP to Nov 30, 2024, with a possibility to extend Language: English AND French, Bilingual Security Clearance: We are seeking a highly skilled System...


  • Ottawa, Ontario, Canada Adecco Canada Full time

    Adecco is currently recruiting for anE-commerce Fulfillment Specialist ( bilingual) for a full-time permanent role with our client based out of Ottawa, Ontario. The E-commerce Fulfillment Specialist ( bilingual) will have the following responsibilities: Follow the daily operations procedures (accounts, orders processing, shipping, competitors pricing...


  • Ottawa, Ontario, Canada Giant Tiger Full time

    Compensation Grade:Grade 3Recognized as an Employer of Choice, Giant Tiger's retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and...


  • Ottawa, Ontario, Canada Randstad Full time

    We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries. Are you passionate about helping people? Do you like to problem solve and be creative with...


  • Ottawa, Ontario, Canada Alio Health Full time

    Job Title: Reimbursement SpecialistDate: May, 10, 2022Location:Ottawa, ON**Remote: YesBusiness Unit: HealthDepartment:Pharma Patient Solutions**The Reimbursement Support Specialist (RSS) works directly with patients to secure private or public insurance reimbursement for identified company brands. The RSS represents patients with private or public insurers...


  • Ottawa, Ontario, Canada Randstad Full time

    We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries. Are you passionate about helping people? Do you like to problem solve and be creative with...


  • Ottawa, Ontario, Canada Canadian Bar Association Full time

    Position SummaryThe Bilingual Communications Specialist reports to the Manager of Media Relations and Public Affairs and works with internal stakeholders to create member and corporate communications. This role involves supporting public and media relations functions and creating presentations, social media posts, newsletters, official correspondence, and...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    Bilingual Recruitment SpecialistTake a central roleThe Bank of Canada has a vision to be "a leading central bank—dynamic, engaged and trusted—committed to a better Canada." No other employer in the country offers you the unique opportunity to work at the very center of Canada's economy, in a diverse and inclusive organization with significant impact on...


  • Ottawa, Ontario, Canada Resonaite Full time

    Our client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Downtown Ottawa Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company standards and policies Diagnose and resolve hardware and software...


  • Ottawa, Ontario, Canada Canada Mortgage and Housing Corporation Full time

    Permanent Full Time Office Location: Ottawa (ON); Halifax (NS); Montreal (QC); Language Designation: Bilingual Language Skill Levels (Read/Write/Speak): CBC We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.Here's what you get when you're a permanent employee: ~Annual...


  • Ottawa, Ontario, Canada Randstad Canada Full time

    Are you looking for a new challenge in your customer service career? Do you enjoy dealing with clients and building lasting relationships? Do you thrive in a fast paced environment?We have a role for youOur client is searching for a Client Service Specialist to join their growing team in the west end of Ottawa. As the Client Service Specialist you take great...


  • Ottawa, Ontario, Canada Acuity Insights Full time

    Picture a world where colleges and universities can see applicants' full potential, looking beyond just grades in the admission process. Then, imagine these schools having easy-to-use tools that help support students throughout their entire educational journey, leading to the successful graduation of well-trained professionals. Imagine doctors, nurses,...