Bilingual Customer Relations Specialist

1 week ago


Ottawa, Ontario, Canada Randstad Full time

We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist.

As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries.

Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in Winnipeg, Manitoba.



Position:
Bilingual Customer Relations Specialist - Full time, Permanent opportunity.

Hours of Operation:
Monday - Friday- 6.30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)
Remote

Salary:
$49, 190

Advantages

  • Full time hours
  • Hybrid
  • Paid 20 days training program, followed by 2 3 weeks of mentorship
  • Three paid Personal days and paid vacation

-Excellent benefits

  • Pension plan
  • Option to participate in the Share Ownership Program
  • Bonus plan based on your individual performance
  • Education reimbursement program $2,000 (annually)
  • Career advancement options
  • Being a part of a great team

Responsibilities
Responsibilities for the Bilingual Customer Relations Specialist includes (but are not limited to):

  • Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
  • Provide accurate responses to existing and new members while maintaining the highest level of customer service
  • Actively participate in an ongoing learning environment where you'll receive developmental opportunities

Qualifications

  • Excellent English and French communication skills
  • Must have Microsoft Office skills and an ability to learn multiple computer systems both Windows based and other
  • Must be able to demonstrate the ability to solve problems through investigation and make timely decisions Minimum High school education required
  • Strong computer/multitasking skills
  • Previous Customer Service or Call Centre experience is required
  • Ability to work under pressure and be adaptable

Summary
Please apply to this exciting opportunity by choosing one of the following options: 1) Apply directly to this posting
2) Directly on
3) Send your resume to

we thank all those for applying.

human forward.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

#J-18808-Ljbffr

  • Ottawa, Ontario, Canada Randstad Full time

    We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries. Are you passionate about helping people? Do you like to problem solve and be creative with...


  • Ottawa, Ontario, Canada Acuity Insights Full time

    Picture a world where colleges and universities can see applicants' full potential, looking beyond just grades in the admission process. Then, imagine these schools having easy-to-use tools that help support students throughout their entire educational journey, leading to the successful graduation of well-trained professionals. Imagine doctors, nurses,...


  • Ottawa, Ontario, Canada Alio Health Full time

    Job Title: Reimbursement SpecialistDate: May, 10, 2022Location:Ottawa, ON**Remote: YesBusiness Unit: HealthDepartment:Pharma Patient Solutions**The Reimbursement Support Specialist (RSS) works directly with patients to secure private or public insurance reimbursement for identified company brands. The RSS represents patients with private or public insurers...


  • Ottawa, Ontario, Canada Giant Tiger Full time

    Compensation Grade:Grade 3Recognized as an Employer of Choice, Giant Tiger's retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and...


  • Ottawa, Ontario, Canada TRM technologies Inc. Full time

    Role And ResponsibilitiesOur Federal Government client requires a Bilingual HELPDESK SPECIALIST (Level 2)They Will Be Responsible ToPerform other related duties incidental to the workLogging and tracking requests for assistance. Monitor facets of the rolled out LIVESCAN System;Assist in training personnel providing backup coverage;Conduct periodic user...


  • Ottawa, Ontario, Canada Miller Waste System Full time

    INTERNAL JOB POSTINGMiller Waste Systems Inc. has been in operation since 1961. Miller is a leader in waste management, providing government and industries with a wide range of services in the provinces of Ontario, Nova Scotia, New Brunswick and Manitoba, Miller has 50 years' experience in the waste management sector and operates out of 30 locations.Miller...


  • Ottawa, Ontario, Canada Canadian Bar Association Full time

    Position SummaryThe Bilingual Communications Specialist reports to the Manager of Media Relations and Public Affairs and works with internal stakeholders to create member and corporate communications. This role involves supporting public and media relations functions and creating presentations, social media posts, newsletters, official correspondence, and...


  • Ottawa, Ontario, Canada Adecco Canada Full time

    Adecco is currently recruiting for anE-commerce Fulfillment Specialist ( bilingual) for a full-time permanent role with our client based out of Ottawa, Ontario. The E-commerce Fulfillment Specialist ( bilingual) will have the following responsibilities: Follow the daily operations procedures (accounts, orders processing, shipping, competitors pricing...


  • Ottawa, Ontario, Canada Resonaite Full time

    Our client is looking for an onsite, bilingual (EN/FR), contract based Desktop/Intune Specialist to provide Windows build support. Downtown Ottawa Support deployment of Windows image/builds, application packages, security updates, and drivers for laptops and desktops according to company standards and policies Diagnose and resolve hardware and software...


  • Ottawa, Ontario, Canada Bank of Canada Full time

    Bilingual Recruitment SpecialistTake a central roleThe Bank of Canada has a vision to be "a leading central bank—dynamic, engaged and trusted—committed to a better Canada." No other employer in the country offers you the unique opportunity to work at the very center of Canada's economy, in a diverse and inclusive organization with significant impact on...


  • Ottawa, Ontario, Canada Randstad Full time

    We are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Remote position and the salary is $$49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. If you're passionate about assisting people, talented at problem-solving, and possess excellent communication...


  • Ottawa, Ontario, Canada Compugen Inc Full time

    Job Title Bilingual Helpdesk Support Specialist ContractVacancy No VN5728Work Location Ottawa, ONJob Details Compugen is one of Canada's largest privatelyowned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our...


  • Ottawa, Ontario, Canada Randstad Canada Full time

    Do you have 5 years + of HR Generalist experience ?Are you very familiar with Ontario law and HR processes ? Do you love Employee/Labour relations?Are you Bilingual French? Then this role is for you.Our client, a manufacturing company in Ottawa, is looking for an autonomous and experienced Bilingual HR Business Partner.Title: HR Business PartnerWork Schedule...


  • Ottawa, Ontario, Canada Canada Mortgage and Housing Corporation Full time

    Permanent Full Time Office Location: Ottawa (ON); Halifax (NS); Montreal (QC); Language Designation: Bilingual Language Skill Levels (Read/Write/Speak): CBC We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.Here's what you get when you're a permanent employee: ~Annual...


  • Ottawa, Ontario, Canada Randstad Canada Full time

    Are you looking for a new challenge in your customer service career? Do you enjoy dealing with clients and building lasting relationships? Do you thrive in a fast paced environment?We have a role for youOur client is searching for a Client Service Specialist to join their growing team in the west end of Ottawa. As the Client Service Specialist you take great...


  • Ottawa, Ontario, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 166871Business Function: Labour RelationsPrimary City: OttawaOther Location(s):Opportunity for remote work available.Province: Ontario (CA-ON)Employment Type: Full-TimeEmployment Status: PermanentLanguage Requirement: English EssentialEmployee Class and Level: CPMGA01Number of Vacancies 2Job Closing Date (dd/mm/yyyy):...


  • Ottawa, Ontario, Canada CMHC Full time

    Job Requisition ID: 10192 Position Status: Permanent Full Time Position Type: Hybrid Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) Travel Requirement: Travel not required Language Designation: Bilingual Language Skill Levels (Read/Write/Speak): CBC Salary: Our salaries generally...


  • Ottawa, Ontario, Canada Canada Foundation for Innovation Full time

    With a bold, future-looking mandate, the Canada Foundation for Innovation equips researchers to be _- global leaders in their field and to respond to emerging challenges. Our investments in state-of-the-art _- tools, instruments and facilities underpin both curiosity- and mission-driven research that cuts across _- disciplines and bridges all sectors. The...


  • Ottawa, Ontario, Canada Xplore Inc. Full time

    Position Overview:Xplore is now hiring Bilingual Virtual Technical Support Specialist in the Ottawa, ON area to fully train and work all from the comfort of your own homeWe are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be...


  • Ottawa, Ontario, Canada Thermo Fisher Scientific Full time

    Job DescriptionLocation: Remote rolePosition Summary: Support the new Third party (Encompass) program for Fisher Canada by coordinating and reviewing new items for customs. Responsible for ensuring compliance with customs regulations. The role requires a deep understanding of the import regulations, tariff classifications and customs procedures. The...