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People Operations Specialist

3 months ago

Edmonton, Alberta, Canada Explore Edmonton Corporation Full time

About Us

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We are Edmonton's Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton's award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton's story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

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Working together in a one-team approach aligned by our core values, Explore Edmonton's business units' market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city's two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact. While Explore Edmonton's mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.

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The People & Culture group is a team of service-minded individuals who are passionate about ensuring smart, customer-focused business processes are developed and followed. This team serves multiple internal customers and is made up of key business enablers and trusted business partners who provide superior customer service through collaboration, innovation, partnerships, and leadership to ensure the best possible user experience. In alignment with the needs of Explore Edmonton, services include providing governance advice and support, offering scalable business solutions, creating value for employees by building and facilitating connections across the organization.

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About the Position

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The People and Culture team is looking for a
People Operations Specialist. Reporting to the Manager, Compensation & People Operations, the People Operations Specialist provides support to the People & Culture Team through supporting the execution of payroll, benefits, pension, HRIS (ADP) administration, maintenance and support of People & Culture programs, processes and procedures.

This professional, detailed oriented individual supports the smooth transition of work to and from our employees, People Leaders, payroll and within the people & culture team.


Some aspects of the duties include:

  • Assisting the People & Culture team with the maintenance and update of employee Information, HR forms, documentation, websites, SharePoint etc.
  • Maintaining accurate electronic employee profiles including entering and auditing new hire, leaves, return to work and terminations, with an understanding of the various employment status types, rules of collective agreements, etc.
  • Supporting execution of all aspects of a biweekly payroll for salary and hourly employees
  • Providing education, guidance and support to employees and managers on benefits and pension programs
  • Leading the maintenance of both digital employee files to ensure they remain up to date and accurate.
  • Providing guidance and support for the development of HR processes and procedure documentation, HR forms and workflows, communications, and forms library management
  • Development and support of DocuSign procedures, process and documents
  • Providing guidance and support to employees and managers with any HR related questions and issues
  • Human Resources certification or Business Administration Diploma
  • 23 year of office experience with a minimum of 1 year of Human Resources Experience
  • Proficiency with Microsoft Windows Office Suite and SharePoint (Work, Outlook, PowerPoint and Excel)
  • Strong organizational skills with focus on detail orientation
  • Strong customer care skills
  • Strong writing, editing, grammatical, and general information research competencies
  • Strong selfmanagement with ability to consistently meet deadlines, work independently and as part of a team
  • Demonstrated analytical and creative problemsolving
  • Demonstrated communication skills with ability to effectively articulate and communicate with all levels of employees throughout the organization
  • Exceptional prioritization and organizational skills with an ability to work in a fastpaced, dynamic, and collaborative environment
  • Ability to deliver in a fastpaced employee centric service environment

How To Apply

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If this role piques your interest, please submit your cover letter to let us know how you feel you could make an impact along with your resume.

Please submit your interest no later than
April 23, 2024.
***Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.