Compliance Officer
1 week ago
Position Summary
Reporting to the Manager/Director, Compliance, this position is for the GTA (GCCRT, Pickering, Ajax & GBH) with the home location being Pickering.
The Gaming Compliance Officer is accountable for internal process review, efficient documentation and is able to identify potential problems with controls and evaluate associated risk(s).
An incumbent in this role will ensure compliance with Gaming Laws, Operating Agreements, Provincial Gaming Corporation policies, PCMLTFA and the regulations thereunder, other Applicable Laws and the requirements listed within the Compliance Manual.
The incumbent in this role will lead by example while contributing to a safe and welcoming work environment for all team members.
Key Accountabilities
- Conducts compliance reviews with a focus on casino operations including, but not limited to: Security, Surveillance, Table Games, Slots, Cage, Marketing and Food & Beverage.
- Assists the Manager/Director in the review and finalization of the compliance assessments and audits.
- Assists Compliance Department with reviewing internal processes, documents/reports, and all activities which assure compliance with internal controls and external regulatory requirements are met.
- Assists senior members of the team in the development and implementation of riskbased compliance reviews.
- Routinely performs compliance risk assessments under the supervision of the Manager/Director. Escalates more complex assessments when required.
- Supports drafting any internal policies or codes to ensure compliance with applicable gaming and liquor laws, regulations, policies, procedures, and terms & conditions.
- Liaises with provincial regulatory agencies as the primary operational contact for site audits; assists with investigations; prepares and distributes reports and responses; follows up with sites to ensure procedural concerns are dealt with appropriately.
- Delivering compliance training as required.
- Communicating effectively with all appropriate operational departments and corporate office.
- Builds and maintains strong working relationships with Team Members, corporate colleagues and external regulators and partners.
- Exceeds guest and team member expectations by providing outstanding service to internal and external stakeholders.
- Assists in the execution of departmental plans and activities.
- Contributes to an engaged work environment by choosing positivity, respect, and collegiality.
- Performing other reasonable duties as assigned or directed.
Education and Qualifications
- Personification of Great Canadian's values in action: Integrity, Team Engagement, Drive to Succeed, Service Excellence and Citizenship
- Bachelor's degree or college diploma in a relevant discipline such as business administration, audit, or finance
- Minimum 3 years of gaming compliance experience.
- Experienced and comfortable in conducting risk assessments and risk mitigation activities.
- Knowledge of AML, privacy legislation and regulatory framework in the jurisdiction.
- Strong knowledge of GCE policies and procedures.
- Proven organizational and investigative skills.
- Ability to effectively write accurate and detailed reports.
- Demonstrated ability to meet internal and external customer expectations through timely, effective, and serviceoriented communication.
- Strong organizational, multitasking and prioritizing skills and ability to work under pressure.
- Proficient with MS Office including Word, Excel, PowerPoint, and Outlook.
- Maintains an acceptable criminal & background record check.
- Valid driver's license.
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