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Assistant to Operations Manager
3 months ago
Apply locations CAN, Ontario, Toronto, 200 Bloor Street East time type Full time posted on Posted 2 Days Ago job requisition id JR
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.
From our environmental initiatives to our community investments, we lead with values throughout our business.To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.
Are you an organized project manager with a passion for problem-solving and building programs from the ground up?The Manager, Agency Operations is responsible for the management of Tier 1, 2, and 3 agency operations and planning, and ensuring the right work is going to the right agency partner.
The role also includes team operations, vendor and contract management, and project management for the development of global brand assets and guidelines.
As the Manager, you will lead all aspects of the planning, coordination and execution of various corporate programs and events related to Manulife's sponsorship portfolio.
Build the Manulife Brand- The primary target groups of these initiatives include:
- Community
Develop and own a content calendar for the production and distribution of key brand resources, guidelines, logos, and tools.
Coordinate the end-to-end brand asset development process, including requirements gathering, competitive reviews, briefing, stakeholder reviews, translation, and publishing.Manage the agency operations plan, including relationship health, ways of working optimizations, and financial deliverables like invoice tracking and reconciliation.
Lead annual creative agency planning for corporate teams, oversee retainer utilization and hours management, and deliver agency spend reporting.
Corporate Brand agency leadWork with corporate partners (HR, Comms, Investor Relations, etc.) Support questions from corporate teams, as needed.
Vendor and contract management
Manage relationships and contracts between the team and our nine current vendors.
Lead procurement processes including RFPs and risk reviews and implement vendor onboarding and offboarding plans.
Support the development of annual budgets, business continuity and disaster recovery plans.
Reporting into the Director, Global Brand you will be empowered to build operational excellence within the Global Brand team.
You'll be a catalyst in strengthening our brand by developing critical brand materials and ensuring effective ways of working with our creative agencies.
You get excited about resource planning and project management.You want to understand project needs and ensure your team is working effectively to make progress and stay on track with your budget and deadlines.
You are a strong communicator, comfortable working closely with many different members of a project team. You're interested in and understand the value of brand.Prior experience working in an operations role, preferably within a creative agency environment
Outstanding project management and organizational skills
Marketing or brand experience is an asset but not required
Flexible work policies and strong work-life balance.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.
We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. 0 trillion) in assets under management and administration, including total invested assets of $0.3 trillion), and segregated funds net assets of $0.We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.At Manulife /John Hancock , we embrace our diversity.
We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies .
00 CAD - $151,875.00 CAD If you are applying for this role outside of the primary location, please contact for the salary range for your location.
The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.
From our environmental initiatives to our community investments, we lead with values throughout our business.To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.
We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.
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