Complaints Specialist
7 days ago
Job Status:
Full time, permanent, must be eligible to work in Canada
Location:
On-Site - Calgary Alberta
Shift work including weekends and the ability to work flexible hours (8am – 8pm) as per the campus and the job needs
Flexible benefits like extended health, dental, and vision care after the probation period
~Open door policy where your opinions are heard and valued
~ Robust tuition reimbursement policy
~ Discounts on travel, tech, food, beverage, fitness and much more with Perkopolis partnership
Campus Support, the biggest group of private colleges in Canada, which has been in the business for over 60 years and has at least 40 campuses in the country.
We have grown to be one of the leading career training institutions in Canada, thanks to our commitment to quality education and the success of our students.
Our rich history includes thousands of successful graduates who embark on meaningful careers rich in opportunity and contribution to society.
We belong to an exciting industry, and we are leading the change as we strive to change lives through educationDo you excel with targets, KPIs and a constantly evolving environment? The Admissions teams at our colleges are EVOLVING , and we are looking for an ambitious, ethical, and result-oriented professional with proven sales performance to join our HIGH-PERFORMING team and support our enrollment growth initiatives as an Assistant Director of Admissions (ADOA) .
Reporting to the Designated Admission Head of each campus, the ADOA promotes & sells the programs of the school to potential students, ensures applications are complete & in full compliance with all provincial regulatory requirements, and is responsible for meeting specific KPIs to exceed the school's enrollment targets each month.
You will contribute directly to the college revenue growth by selling diverse program offerings to prospective students. Support the development and implementation of marketing and communication strategies to enhance the visibility and reputation of the institutionConduct informational sessions and provide guidance to prospective students and their families on admissions requirements, academic programs, and campus resources
Assist in the planning and execution of recruitment events, such as college fairs, open houses, and information sessions
Review and evaluate applications, transcripts, and supporting documents to determine eligibility and make admission decisions
Maintain accurate and up-to-date records of applicant data, including contact information, application status, and admission decisions
Perform other administrative tasks and duties as assigned by the Designated Admission Head
A minimum of 2 years of solid sales performance history or record
Professional sales training or education
Previous experience in education sales or private college admissions or B2C sales or telemarketing is highly desirable
At least a Bachelor's degree is preferred
Passion for higher education and a genuine desire to help students succeed
Superb verbal communication skills and a confident phone presence
Proficient in standard Microsoft applications and productivity tools
Familiarity with CRM systems or other call management software is a plus
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