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Field Service Technician

3 months ago

Winnipeg, Manitoba, Canada Johnson Controls Full time

Job Details

Be part of the future
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward.

We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed.

We are committed to make a difference.

What we offer:

  • Competitive Starting Pay
  • Paid Training
  • Global Advancement Opportunities
  • Company Vehicle (as applicable)
  • Referral Bonuses
  • Comprehensive Benefits:
  • Medical/Dental/Vision insurance
  • Health Savings Account (HAS)
  • Life Insurance
  • Competitive Retirement Savings Plan
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • And More

What you will do
We are looking for a talented individual to join our team as an Installation and Service Technician.

As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment.


How you will do it

  • Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.
  • Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized.
  • Maintain an accurate parts inventory at levels that insure a first time fix.
  • Demonstrate and train customers how to use their equipment properly.
  • Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.
  • Take care of other tasks as needed

What we look for

  • Associate degree in Electronics and/or Networking, or technical military equivalent required.
  • Must have a valid driver's license
  • 3 years prior work experience in related field.
  • C ompleted basic Video training and certification
  • Highly organized, strong interpersonal skills and ability to work independently.
  • General knowledge of electronics required.
  • Willing to obtain or have Provincial License as required. (Provincial Dependent)
  • Must have a mechanical aptitude and be able to use hand and power tools.
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 5070 lbs.
  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Must be capable of working independently or as a team
  • Working Knowledge of MS Office and basic PC skills.
  • Excellent written and oral skills
  • Ability to travel and work overtime as needed.
  • Able to read and interpret blueprints and Scope documents

_Preferred Skills - _

  • Certified in all Video & RFID solution currently sold and serviced by Retail preferred


 Network Certification
  • Full competency in all required networking, advanced performance
  • Networking Fundamentals
  • Networking Fundamentals
Part One: Network Addresses

  • TRS
  • Networking 10
  • Ability to perform service on more complete integrated solutions

Canada Diversity Statement


Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement.

With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.


You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.
The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

Persons with disabilities are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

An Aboriginal person is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

Members of visible minorities are persons, other than Aboriginal peoples, who are non-Caucasian in race or non