Medical Administrator
2 weeks ago
Beauty Incubator Recruitment are thrilled to be partnering with a dynamic cosmetic surgery practice who are in search of a highly professional, dependable, and trustworthy Medical Administrator to join their growing team.
As a Medical Administrator you will providing support to a busy and dynamic clinical practice while delivering a great patient experience.
Essential Requirements to apply:
- Demonstrated experience in providing the highest standard of patient quality care
- Minimum of two (2) years related experience (working within a health clinic)
- Excellent understanding of medical terminology
- Experience in a busy clinic setting, managing the booking of surgical & cosmetic procedures
- Ability to interact with clients with discretion, professionalism, and accuracy
- Excellent oral and written communication, including phone etiquette
- Proficient in Microsoft Outlook and Word
Summary of Duties, but not limited to:
- Welcoming and greeting clients, guiding clients throughout their visit and checking clients in and out of their appointments
- Managing the booking of Surgical & Cosmetic procedures while providing friendly and efficient service to our clients
- Processing payments for appointments and surgical procedures
- Interacting with clients with discretion, professionalism, and accuracy
- Making reminder appointment calls to clients
- Managing wait times with clients, updating them with accurate information regarding their appointment.
- Responding to all client inquiries in a timely manner
- Foster client/clinic loyalty by creating memorable experience
- Problem solve in a fastpaced environment
- Inputting patient information in Electronic Medical Record system
- Assist patient consultant in calling for medical records for surgical patients, and pre/post surgery
as they pertain to ultimately providing optimal client service.
Schedule of hours:
- Hours of operation 9am5pm Monday-Friday
- Hybrid role ( remote work)
Job Types:
Full-time, Permanent
Compensation:
- Company events
- Employee discount
- Paid vacation
- Training and professional development
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