Technical Support Agent

2 weeks ago


Winnipeg, Manitoba, Canada NAM Software Solutions Inc. Full time

Education:
Secondary (high) school graduation certificate

  • Experience: Will train

Work setting:

  • Relocation costs covered by employer
  • Willing to relocate

Tasks:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service

Security and safety:

  • Basic security clearance

Work conditions and physical capabilities:

  • Fastpaced environment
  • Tight deadlines
  • Attention to detail

Personal suitability:

  • Accurate
  • Client focus
  • Organized
  • Team player
  • Time management
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week


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