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Technical Support Agent
2 weeks ago
Education:
Secondary (high) school graduation certificate
- Experience: Will train
Work setting:
- Relocation costs covered by employer
- Willing to relocate
Tasks:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Security and safety:
- Basic security clearance
Work conditions and physical capabilities:
- Fastpaced environment
- Tight deadlines
- Attention to detail
Personal suitability:
- Accurate
- Client focus
- Organized
- Team player
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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