Coordinator, Transport

2 weeks ago


Boucherville, Quebec, Canada Rona Inc. Full time
At RONA, over 26,000 employees let their passion blossom every day.

Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores.

With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe's, Reno-Depot, and Dick's Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.


You've got the talent? We've got the tools Here, your work and ideas will contribute to building a flourishing organization.

Your voice will always be heard and valued.

You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you're looking to do what you love, we could be perfect for each other.

Our expectations


Reporting to the Transportation Manager, the Transportation Agent will plan merchandise deliveries and pickups for RONA's customers and suppliers, using the Transportation Management System (TMS), for the Boucherville and Terrebonne distribution centres.

The incumbent will process requests for transfers and semi-directs and will conduct follow-ups. Finally, they will provide unparalleled customer service to their internal and external clients.

Your role

  • Plan delivery and pickup routes using a TMS for Eastern Canada
  • Plan LBM deliveries manually for the Quebec region
  • Enhance TMS usage by contributing to the improvement of its quality and processes
  • Manage trailer overflow, manage addons and prioritize loading schedule
  • Inform customers and suppliers of transportation procedures
  • Maintain the delivery schedules in the system
  • Ensure that transportation operations are smoothly executed by Lowe's Canada carriers
  • Provide service to Lowe's Canada's customers and suppliers
  • Ensure communication between shipping and receiving for transportation equipment
  • Ensure carriers are paid in the Freight Pay system

The qualifications we are looking for

  • College degree in transportation and logistics
  • Three years of relevant transportation experience
  • Knowledge of Canadian geography
  • Ability to communicate effectively with various stakeholders
  • Proficiency with the Microsoft Office Suite
  • Ability to resolve operational problems
  • Cando attitude and resultsdriven approach
  • Team player attitude
  • Experience with Transportation Management Systems (an important asset)
  • Good logístical problemsolving skills
  • Good negotiation and communication skills
  • Ability to meet deadlines
  • Ability to work under pressure in a frequently changing environment
  • Customer service experience
  • Available to do replacements on different shifts

By joining the RONA family, you'll enjoy many benefits, such as:

  • A fitness centre, sports activities, and showers
  • A childcare centre that can accommodate up to 78 children
  • A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
  • Exclusive employee discounts, plus a 10% discount on store merchandise (at all Lowe's Canada locations)
  • Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
  • Electric car charging stations
  • Career growth opportunities within the company
  • An inclusive and safe working environment
  • Promotion of worklife balance
  • An employer that's involved in the community
  • And much more


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