IT Help Desk
1 week ago
Gormley Tech, a division of
RSG International, is an "in-house" group of professionals offering a high level of expertise and consultation to a well-established, business that continues to grow. With its 24/7 support, employing some of the strongest, technically sound, and experienced individuals in the industry, it maintains the internal IT infrastructure of various companies within RSG International which services include Networking, Remote Access, Cyber Security, Software Development, Cloud Computing, and much more.
The
IT Helpdesk Co-Op will serve as the general IT Helpdesk Level 1 for Gormley Tech, an internal MSP to the Powell group of companies.
Responsibilities
- Provides level 1 IT Help Desk support
IT Asset Management
- Asset Tracking and labeling
- Maintains the content of the Intranet
- Crossdepartmental projectrelated work as needed
- Purchasing hardware and software at the direction of the Senior Management
- Assist in Cloud migration projects (Azure, Sharepoint)
Qualifications
- Undertaking a degree in a related field
- Must be able to work a minimum of 6 months (in coop role)
- Strong proficiency with Microsoft Office Suite
- Strong analytical and mathematical skills
- Strong written and verbal communication skills
- Strong critical thinking and problemsolving skills
- Ability to work independently and under pressure
RSG International is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner in accordance with the applicable standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation.
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