Customs Clearance Coordinator
1 week ago
Border Buddy was founded a decade ago by Graham Robins, Jr.
Importing and exporting was in Graham's blood, as his parents built the highly successful A&A Customs Brokers business back in 1979.
Graham's concept for BorderBuddy was to simplify the customs process. BorderBuddy specializes in importing and exporting products to North America. With a dedicated focus on consumers and small businesses, BorderBuddy keeps information focused and easy for everyone to understand. Here is a little bit of our story, including how we have evolved over the years.
Our future depends on bright, energetic people with a strong desire to learn, grow and play an integral part in our business growth and successes.
Our Culture
We are a values-based organization and a dedicated group of professionals who value teamwork, learning and development, and innovation. We take a great deal of pride in developing long-term relationships and in supporting our community and our environment.
Border Buddy's Promise
- We thrive on helping people._
At Border Buddy, we are committed to helping our employees reach their full potential by developing their skills and careers.
Our People Principles
Our Principles guide us in delivering on our People Promise
They commit us to:
- Create a team of engaged and committed A Players
- Make a difference to help employees learn and grow
- Truly care about your quality of life
Job Description:
Working as a
Customs Clearance Coordinator involves the preparation of Customs documentation to ensure that any shipments either imported or exported meet all applicable laws so that entry or export can occur.
The Customs Clearance Coordinator is involved in determining the level of duties and taxes to be paid including the processing of payments on behalf of clients.
Major duties and responsibilities include:
- Reviewing and preparing customs documentation for processing and entry releases;
- Completing files timely, accurately, and in compliance with Border Buddy and Customs' policies and procedures;
- Writing detailed notes and instructions re: clients, Freight Forwarder, CBSA, Carriers, etc.
- Maintains client database & updates information as necessary
- Dealing with and resolving difficult situations;
- Ability to process B3 entries to meet Company and Canada customs compliance standards
- Ability to correct Canada Customs rejected entries
- Assigning correct HS tariff classifications;
- Crossselling Border Buddy's services;
- Setting up Customs Exams when required.
- Other duties as required.
Qualifications:
- Strong communication skills (verbal and written);
- Minimum of one (1) year experience within a customs brokerage setting, with specific experience in processing all modes of transport;
- Ability to communicate effectively with clients, CBSA, Carriers, and Freight Forwarders etc
- Fluent in English (verbal and written);
- Enjoys new challenges and working in a fastpaced busy environment.
- Ability to problem solve proactively;
- Excellent interpersonal and customer service skills;
- Selfmotivated and hardworking;
- Strong organizational abilities, flexible, and reliable;
- Good computer knowledge and skills;
- Positive attitude and willingness to grow;
- Detail oriented, eager to learn and do, resourceful and focused;
- Minimum Grade 12 graduation; post secondary or business courses in related industry a plus;
- CCS designation or other industry related certification an asset; and
- Must be a team player like seriously, prove it
At Border Buddy we offer our staff a relaxed work atmosphere, a supportive work environment as well as a competitive compensation package (health & dental benefits, RRSP contribution, tuition reimbursement programs, professional training, and paid time off).
Working Conditions
- Work hours are 8:00 4:30 pm Monday to Friday PST
- 100% remote role (you will be provided with all the IT equipment required to successfully complete your tasks).
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