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Warehouse and Logistics Officer

3 months ago

Montreal, Quebec, Canada Chit Chats Express Inc. Full time
Bilingual Warehouse Officer (Processing) - Permanent Full-Time

Full-time Chit Chats' vision is to help Canadians deliver their goods to the world with postage at unbelievable prices.

As ecommerce removes borders, we don't want high Canadian postal rates to be a barrier to world commerce.

If you relate with being Caring, Curious and Cheerful; The Warehouse Officer supports all areas of the warehouse as assigned, but specializes in one key department.

As a Warehouse Officer with a specialization in Processing, you are the coordinator of Chit Chat's core business operation; sorting, processing and logistics .

You help ensure warehouse operations are processed effectively, provide excellent service for internal and external stakeholders, and follow protocols for shipment flow.

You are committed to providing an efficient, accurate and operations-focused service. It is important for our Warehouse Officer to connect with teammates and clients alike. Specialized Responsibilities (Processing)


Facilitate the sorting process at the Hub level for domestic andinternational operations Maintain operation consistency and daily functions of warehouse Proactively escalate gaps in process or communication to ensure an efficient operation is maintained.

Understand the entire process flow of Chit Chats from Client Batching to Trip Plans/manifesting and use extensive knowledge of the process service to provide a value-added experience.

Manage the logistics administration tasks such as US trip manifesting, trip planning, carrier contact/paperwork Act as a backup for the Sort Supervisor/Operations Lead in the Hub.

This role requires a significant amount of shift changing, being accepting of shifts between 6:00 a.m. Responsibilities to Warehouse Operations Process shipments meticulously. Consolidate shipments and bags on skids to maximize space on trucks. Load and unload skids on/off trucks with the use of a pallet jack. Maintain a clean and tidy warehouse and branch. Process supply orders and inventory. Receive and Sort inventory. Greet customers while representing Chit Chats' brand and values. Process shipments meticulously including scanning, sorting and loading onto skids. Responsibilities to Team Follow company policies and procedures to a "T". Helping teammates to ensure effective and low-cost procedures. Extra tasks or projects from time to time. Must be available to work Monday to Friday 3pmto 11 pm - periodic weekend shifts may be assigned. Must have a valid G license. Must be able to communicate in French and English. Previous retail, warehouse and shipping experience is considered an asset. Computer literacy in Microsoft Office applications, comfortable with learning new programs. Possess a passion for serving people, going above and beyond to help our clients achieve their dreams.

Core Competencies Everyone on the warehouse team must show aptitude in the following 3 Core competencies:
Technical skills
This is a Full-time permanent position
Class 1 safety shoes required (green triangle patch)
Covid-19 update: Chit Chats is an essential service. We have strict Covid safety protocols in place for both our clients and our staff.