Service Support Supervisor

1 week ago

Toronto, Ontario, Canada Uhnresearch Full time

The University Health Network, where "above all else the needs of patients come first", encompassesToronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education.

The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education.

With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers.

UHN is a caring, creative place where amazing people are amazing the world.
Job Description

Union:
Non-Union

Site:
TorontoGeneral Hospital

Department:
Environmental Services – Support Services

Reports to:
Manager

Hours: 15 hours per week; Sat/Sun/Stats

Status:
Permanent Part-time

Posted Date:
May 24, 2024

Position Summary

As an integral member of the Support Services Team the SUPPORT SERVICES SUPERVISOR plays a key leadership role by coaching, mentoring, training, providing direction and ensuring quality of the services they are responsible for.

Duties
Performing administrative responsibilities to ensure efficient and effective operation of the service
Ensuring quality standards are maintained through the performance of audits and feedback to staff
Supporting and ensuring a collaborative working environment, using innovative ideas and concepts to provide leadership in effecting change and improving the quality of service within the framework of the UHN Quality Program
Performing planning/project responsibilities
Supervising and developing human resources, including assigning duties and responsibilities
Monitoring and keeping equipment in good repair, performing cross-functional duties, as assigned or requested
Performing other duties consistent with the job classification as required.
Working in compliance with the Occupational Health and Safety Act and its regulations and Infection Prevention and Control Standards
Qualifications

Minimum successful completion of a 3-year community college program in Healthcare Environmental Services Management, or successful completion of the OHHA Environmental Services Leadership Program/equivalent, or completion of the OHHA Environmental Services Leadership Program within 1styear of employment with UHN.

Five (5) years housekeeping/linen/transportation supervisory experience required
Experience with Quality Improvement programs
Experience with conflict resolution
Experience with project management principles
Knowledge of adult learning principles
Excellent oral and written communication skills required
Technical knowledge of housekeeping, linen, laundry and transport equipment required.
Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards &Procedures required.
Proficiency with Microsoft Office required.

Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards & Procedures required.

Knowledge of relevant legislation (OH&S, Ministry of Labour) required
Knowledge of patient transportation and dispatching procedures required.
Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks.

It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.
University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate.

Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire.

Proof of COVID-19 vaccination will be required.

Should you be the successful candidate, you will be required to comply with UHN's mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
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