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Internal Communications Specialist

3 months ago

Markham, Ontario, Canada Aviva Full time
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Are you passionate about bringing words on a page to life in a significant and creative way? Does communicating across various digital channels, including live broadcast give you goosebumps? Are you interested in a truly differentiated experience that empowers you to do meaningful work, grow and learn?

If so, this is your opportunity to be part of a dynamic team of Internal Communications professionals who actively work to advise and craft one of Canada's largest insurance companies.


We hope to find someone who is:
A natural leader

Highly collaborative, and passionate about the opportunity to build relationships across all levels of the organization

Keen to learn, grow and develop both personally and expertly

Reporting into Aviva Canada's Head of Internal Communications & Linguistics Services, you will have a meaningful role as a trusted Communications business partner.


What you'll do:

Acting as a cross-functional Communications Business Partner:
Assisting in the development and delivery of cross-functional internal communications strategies, tools and materials that support the goals and objectives of the company

Representing Communications at Functional Senior Leadership Team meetings, confidently presenting ideas to key collaborators, and asking the right questions to understand the agenda of the team/business.


Supporting Aviva Canada's monthly live stream broadcast program – All Access:

Building and aligning the editorial calendar with both interpersonal and team priorities

Identifying and securing program hosts/guests, ensuring they are fully briefed and prepared

Working with the Comms team to set up and run the equipment during program broadcast / podcast

Driving engagement through targeted communication:
Supporting the team to build templates for targeted email communication across the business that allows for interactivity, engaging and multi-media content and provides robust metrics around employee interaction with the channel (opens, clicks, etc.)

Supporting Aviva Canada's Channel Strategy through:
Playing the analytics advocate role within the team for channel effectiveness and developing regular dashboards that highlight effectiveness and draw out important insights

Managing digital channels; developing conversion/growth strategies

What you'll bring:
Completed undergraduate or advanced college diploma in journalism, communications or public relations

At least three years in a corporate environment/PR agency, preferably in insurance, professional services or banking

Experience writing, proofreading and editing across a variety of platforms (bilingual is an asset)

Ability to develop internal communications strategies and implementing tactics to help maintain and strengthen company culture

Skill/tact in dealing with people at all levels of the organization

Ability to work as a standout colleague in a dynamic, fast-paced environment

Knowledge of Microsoft Office and industry-standard tools

Proven ability to prioritize tasks based on relative importance and urgency

Works well under pressure and can effectively and expertly handle tough issues in a complex, matrix organization

Strong presentation skills and the ability to communicate with professionals at all levels within the firm

Keen to learn, grow and develop both personally and professionally

The abilities to laugh at yourself, have fun and adapt to different situations are necessary.

What you'll get:

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.


Outstanding Career Development opportunities.

We'll support your professional development education.

Competitive vacation package with the option to purchase 5 extra days off per year

Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

Corporate wellness programs to support our employees' physical and mental health

Hybrid flexible work model

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities.

If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.

This process applies throughout your career with Aviva Canada.

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