Program Support

2 weeks ago


Ottawa, Ontario, Canada Algonquin College Full time

Department:
Corporate Training Centre (Linda Chapman)

Position Type:
Full-Time Support

Salary Range:
$28.56-$33.11-Hourly

Scheduled Weekly Hours:
36.25

Anticipated Start Date:
May 15, 2023

Length of Contract:
Posting Information

Posting Closing Date:
April 24, 2023

Please note:
jobs are posted until 12:01 am on the job closing date.

Job Description:


Reporting to the Manager of Operations, the incumbent is responsible for and provides administrative support to the Senior Learning Consultants in the coordination of dedicated training for the unit's corporate clients.

The incumbent coordinates communication with sales staff and coordinates all necessary operations to ensure training events, virtually, as well as, in person are planned and successfully completed.

The incumbent is also responsible for administrative duties maintaining accurate records of all training in CRM, Genesis, and BrightSpace.

Ensuring all course completion and follow-up is completed, including all associated invoices and payments, are completed, and files are closed.


Required Qualifications:

  • Three (3) year diploma / degree or equivalent in Business Administration or related field;
  • Minimum of three (3) years a solid understanding of the delivery requirements of adult education, serving corporate clients;
  • Planning and resourcing training events, in and outside of the college campus (700 Sussex);
  • Experience in a highdemand customer service environment is required;
  • Good working knowledge of college systems
  • CRM, Workday, GeneSIS, Brightspace.
  • This position is paid at Payband F
  • Vacancy is for P1978
  • This position is eligible for hybrid work in conjunction with the College's
_Flexible Work Arrangement_.

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