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Program & Client Support Worker- 2 Openings

3 months ago

Ottawa, Ontario, Canada Catholic Centre for Immigrants Full time

About Us
The Catholic Centre for Immigrants (CCI) has been serving refugees and immigrants for 65 years. We provide programs and services to approximately 7,000 newcomers every year.

The mission is to help all newcomers realize their full potential in Canada and to build a more welcoming community.

We help newcomers with housing, transportation, education, health, language, making connections in their new community, and more. We provide services in person and online. Please visit for a full overview of our work.

Job Summary


Under the direction of the Program Manager,
the Client & Program Support Worker will provide the necessary support to the Reception House program, staff, and, clients for the smooth operation of the Resettlement Assistance Program (RAP), including administrative and financial tasks, as well as perform other duties as required by the organization and the program manager.


This position reports to:
The Program Manager

Employment Status:
Full-time

Hourly rate:
$25.35

Deadline date:
May 15, 2023

Location:204 Boteler Street

Responsibilities

  • Perform office duties to assist the staff, clients, and, the RAP program.
  • Assist with daily financial tasks, processing invoices and payroll, and maintaining a digital record of financial documents related to the RAP program and clients.
  • Liaise with community service providers and suppliers regarding client's needs (furniture delivery, date of moving, documentation, etc.)
  • Collect initial client information and open client files.
  • Data entry and database maintenance.
  • Maintain accurate service and client records and program documentation.
  • Assist with written statistical reports and financial data, as required.
  • Other duties as assigned by the manager.

Qualifications (Education/Experience)

  • Postsecondary education in a related field, or an equivalent combination of education and experience.
  • Fluency in oral and written English and French is
    required. Fluency in Spanish or other languages is an asset.
  • High degree of accuracy in data entry is essential.
  • Excellent interpersonal skills, including conflict resolution.
  • Excellent organizational skills, ability to set priorities, plan, and meet deadlines.
  • Ability to communicate effectively verbally and in writing.
  • Ability to work independently with mínimal supervision, in a multidisciplinary, culturally diverse team.
  • Experience dealing with confidential material and matters.
  • Experience of having worked as a financial admin assistant
    is a great asset.
  • The Catholic Centre for Immigrants (CCI) is committed to being an equalopportunity employer._