Case Manager, Try Women's Supportive Housing Program

1 week ago

Ottawa, Ontario, Canada YMCA of the National Capital Region Full time

Overview


As one of the largest charitable community service organizations in Canada, the YMCA of the National Capital Region responds to critical social needs in the community and works to provide lasting solutions.

Serving thousands of people across our region annually, we are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.


Working for the Y


Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated.

The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.

We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities.

Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.

Some of the benefits of working for the Y include:

What we offer


At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.


Our competitive wage and benefit package include:

  • Free YMCA gym membership;
  • Discounted Y program fees (including health & fitness programs, child care, and camps);
  • Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
  • Health and Dental Insurance;
  • Longterm Disability and Life Insurance;
  • Access to our Canadian YMCA Retirement Fund pension plan;
  • Up to 25 vacation days per year including two float days, and one birthday vacation;
  • Maternity leave benefits for up to 18 months.
- *Some benefits may vary based on employment terms_

What do you offer?


The TRY Women's Supportive Housing Case Managers work as part of the Housing Services Team that provides programs and services for individuals with affordable/social housing needs including short and long-term residents, supportive housing, Family Shelter, Second Stage Housing for youth, counselling and referral.


Some of the tasks of this position include:

Direct Service

  • Providing specific information about the TRY Housing Support Program for Women and general information to individuals and agencies regarding eligibility for housing in the Y's Housing Services.
  • Scheduling and conducting interviews with housing applicants and their supports to assess eligibility and compatibility for the TRY Supportive Housing Program for Women
  • Providing case management and counselling support, crisis intervention and referrals for assigned clients and assists in support services for all TRY clients as required.
  • Providing life skills and social skills workshops.
  • As per the Protecting Children, Youth, and Vulnerable Persons Policy, staff of the YMCA will take allegations of abuse seriously.
  • All staff members are familiar with their duty to report and the procedure for reporting suspected abuse or neglect of a child.

Administrative Duties

  • Reporting statistical data.
  • Assisting with the organization and coordination of special events.
  • Ensuring accurate documentation of events/incidents and records in files, logs or on appropriate forms and communicating information to team members and supervisor as required.
  • Building and maintaining strong partnerships with health (mental and physical) agencies to help residents maintain their housing and address health issues.
  • Maintaining the system(s) of collecting and recording detailed client statistics and preparing reports as required.
  • Building and maintaining links to relevant agencies/services to promote referrals to the TRY Program.
  • Making presentations about the program to referring agencies and collateral services.

Facility Care

  • Maintaining the workplace to ensure a safe and clean working environment,
  • Working with the Maintenance and Housekeeping departments to coordinate the maintenance of rooms and facilities to ensure acceptable standards.
  • Encouraging clients to keep common areas clean and tidy, as well as maintaining their room to an acceptable level of health and safety.

What qualifications and abilities are we looking for?


At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

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