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Program Supervisor
1 week ago
Under the general supervision of the Director of Support Services this position is responsible for carrying out Board policy and is accountable for the day to day residential/respite operations of their designated program, in a manner consistent with Tamir's vision, mission and values and following the principles of the Quality Enhancement (QE) initiative.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
1.
Participant Support and Advocacy.
- Develops a respectful, positive and consistent relationship with residents
- Learns the personal history, strengths and needs of the residents, to assist staff with planning as required
- Promotes and maintain the mental and physical health and well being of residents
- Accompanies residents to medical and other appointments and act as advocate as required
- Approves and/or monitors the dispensation of medications, PRN's and other treatments, as required
- Ensures a safe and healthy home environment
- Ensures the completion of the development, implementation and evaluation of resident programming, goals, individual support plans and Personal Outcome Plans
- Identifies and advocates for change in supports which may impede the realization of resident goals
- Ensures direct service staff provide individuals with opportunities to develop decision making skills, exercise choices, and assume reasonable risks
- Monitors, evaluates, and elicits input from individuals and their advocates surrounding the progress and satisfaction with supports and individual plans
- Maintains communication with family, friends, external program staff, and others of importance to the participants, and act as an advocate for Tamir
- Ensures Tamir residents/participants have opportunities to maintain and develop their religious and cultural involvement according to their needs and wishes
- Serves as a resource to staff in the interpretation and use of resident personal goals/outcome measures
- Provides leadership and support in developing organizational processes to achieve personal goals/outcomes for each individual
- Informs the Lead Residential Supervisor of any risks to participants health, safety and/or well being, as well as any barriers or lack of progress in outcomes for individuals for discussion
- Ensures staff are appropriately and efficiently managing participant finances
2. Human Resources
- Recruits, orients, supervises, trains, evaluates, and manages the performance of Tamir staff in accordance with personnel policy and procedure
- Organizes, and conducts orientation, training and evaluation of volunteers
- Represents staff team on issues of concern via communication with management
3. Administration and Finance
- Ensures implementation and enforcement of Tamir policies and procedures, as well as Ministry of Community and Social Services operational guidelines and relevant legislation
- Ensures their Residential programs comply with Tamir Judaic policy and procedures through observance of Shabbat, Kashrut and all other aspects of Jewish life
- Operates under the guidelines of Tamir Health and Safety policies and procedures and follows safe practices
- Conducts monthly health and safety inspections of their assigned program sites, in conjunction with the program H&S representative
- Leads investigations regarding employee injuries and near misses and reports findings to the appropriate senior management staff
- Responds to all Damage/Loss/Hazard reports received regarding their assigned programs and follows established processes to ensure issues are addressed
- Completes Minor Capital requests and Expense requests in a timely and thorough manner to ensure program sites are maintained to an acceptable standard
- Maintains complete information for each resident and respects confidentiality
- Ensures that appropriate documentation of the household is maintained, according to established Tamir policies and procedures
- Manages Program funds and ensures expenditures are within budget.
- Establishes goals for programs together with residents, staff, families and significant others with the Lead Residential Supervisor as appropriate, and evaluates annually
- Provides quarterly and other reports to the Lead Residential Supervisor/Director of Support Services, and makes recommendations as required
- Participates on staff and board committees as assigned
- Attends management and supervisory meetings on a regular basis
- Maintains all mandatory training requirements in a timely fashion, as well as a current security and medical checks
- Performs administrative tasks as assigned by the Lead Residential Supervisor/Director of Sup
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