Desktop Support Associate

1 week ago


Montreal, Quebec, Canada NTT DATA Full time
We are currently seeking Desktop Support Associate to join our team in Montreal, Quebec (CA-QC), Canada (CA).

  • Individuals here have a wellrounded knowledge of the policies and procedures for their work area.
  • French speaking and written
  • Their work may require discretion and independent judgment for nonroutine matters. However, the primary focus of work activity is predominately routine.
  • They may make policy recommendations to their managers and be an escalation point for less experienced team members.
  • Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks/ printers.
  • May respond to calls after normal business hours per leader instructions.
  • Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks/ printers.
  • Identifies potential issues that could adversely impact end user experience and takes corrective action.
  • Typically requires 24 years relevant experience.
  • High School Diploma or equivalent.
  • Undergraduate degree or some college coursework preferred.
  • Strong knowledge of Windows operating system environment.
  • Solid client service skills.
  • A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
  • Ability to physically perform general office requirements.
  • Must be able to perform essential responsibilities with or without reasonable accommodations.
  • Significant travel including overnight domestic or international trips may be required.
  • Must have a valid Canadian Drivers License
  • Must have reliable personal transportation (Automobile)

About NTT DATA Services:


NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive environment for all employees.

If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


  • Desktop Support

    1 week ago


    Montreal, Quebec, Canada Atlantis IT group Full time

    Role: Desktop SupportLocation: Montreal, QC**Duration Long Term**Role and ResponsibilitiesInstall and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical support and setup during special...


  • Montreal, Quebec, Canada Ginkgo Business Services Inc. Full time

    Who is Ginkgo Business Services? We are an up and coming IT and clerical firm in Montreal offering outsourced business services for organizations in health, educational, and legal industries around North America.We are looking to hire a full time Desktop Support Associate for Monday to Friday.Responsibilities: Provide technical assistance with computer...

  • Desktop Support

    1 week ago


    Montreal, Quebec, Canada stwos soft Full time

    Position :Desktop SupportLocation : Montreal, QCcontract - onsite from day 1Responsibilities: Excellent analytical and problemsolving skillsDemonstrable experience in managing a successful team of support technicians and successful completion of computerhardware and current desktop support technician certificationsExcellent customer service skillsDesk side...


  • Montreal, Quebec, Canada beBee Professionals Full time

    Desktop Support EngineerbeBee Professionals is looking for a Desktop Support Engineer to join our team in Montreal. The successful candidate will be responsible for providing technical assistance to our customers and employees.The Desktop Support Engineer will be responsible for troubleshooting hardware and software issues, installing and configuring...


  • Montreal, Quebec, Canada Fivesky Full time

    Are you a Windows detective? Do you want to join an outstanding team of technology professionals? Does helping all levels of users in a large global environment shout, career growth? If so then you could be Fivesky's next _Desktop Support Specialist_.What you've done: Applied your 5+ years of progressive L2 Desktop, Server, and Network support experience to...


  • Montreal, Quebec, Canada Fivesky Full time

    Does helping all levels of users in a large global environment shout, career growth? Do you want to join an outstanding team of technology professionals where your troubleshooting skills will shine? If so then you could be Fivesky's next _Desktop Support Technician_.What you've done: Applied your 5+ years of progressive L2 Desktop, Server, and Network...

  • Desktop Technician

    1 week ago


    Montreal, Quebec, Canada CGI Full time

    The member will be responsible for the implementation and technical support of desktop equipment for our client. Our member will act as a Desktop Technician, providing support, maintenance and troubleshooting on computers, peripherals, and software according to established employee guidelines.Insights you can act onWhile technology is at the heart of our...

  • Desktop Management

    1 week ago


    Montreal, Quebec, Canada Atlantis IT group Full time

    Role: Desktop Management - Infrastructure Services (IS)Location: MontrealDescription:Incident handling: including troubleshooting, break fix; follows incident management process.Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software componentQueue management for incident resolution and request...


  • Montreal, Quebec, Canada Fivesky Full time

    Are you a Troubleshooting expert? Do you know Windows 10 like the back of your hand? Do you have strong Microsoft Office 365 skills? If yes, then you could be Fivesky's next _Desktop Support Specialist_.What you've done: Provided Level 2/3 Hardware/OS/Desktop Migration Support Dissemination of knowledge, procedures and documentation for products and projects...

  • Desktop Technician

    1 week ago


    Montreal, Quebec, Canada CGI Full time

    Would you like to delight our client with innovative solutions to their complex technical problems? These are exciting times for CGI, and we're looking for talent to lead the way with us. The person who obtains this position will join a dynamic team using a well-established collaborative management method. We offer an innovative work environment using the...


  • Montreal, Quebec, Canada TekWisen Software Pvt. Ltd Full time

    Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals Documents, maintains, upgrades or replaces hardware and software systems Identifies, analyzes and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks Onsite software support Repair of highend printers and multifunction...


  • Montreal, Quebec, Canada TEK Group Full time

    Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.Major Job Duties: Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware. Assist Corporate Desk Side Support technicians with large IMAC...


  • Montreal, Quebec, Canada TekWisen Software Pvt. Ltd Full time

    Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and peripherals Documents maintain, upgrade or replaces hardware and software systems Identifies, analyzes, and repairs product failures, orders and replaces parts as needed Performs a variety of complicated tasks Onsite software support Repair of highend printers and multifunction...

  • IT Helpdesk

    1 week ago


    Montreal, Quebec, Canada Atlantis IT group Full time

    IT Help DeskMontreal, QC (Onsite)Long termResponsibilities: Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical support and setup during special events such as conferences...


  • Montreal, Quebec, Canada CB Canada Full time

    Technicien support Technique (niveau 2/3)Dans le cadre de ses ententes avec ses différents clients, Procom est actuellement à la recherche d'un Technicien support Technique (niveau 2/3) pour une entreprise dans le domaine de l'investissement. Notre client est situé à Montréal.Description des tâches et responsabilités – Technicien support Technique...


  • Montreal, Quebec, Canada Bath & Body Works Full time

    At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we...


  • Montreal, Quebec, Canada TekWisen Software Pvt. Ltd Full time

    Position: Tech Support Analyst IILocation: Montreal, Quebec H1G 3J5Duration: 4 MonthsJob Type: ContractWork Type: HybridLanguage: Bilingual Responsible for supervising the manufacturing and installation of computer or computerrelated equipment and components.Major Job Duties: Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software...


  • Montreal, Quebec, Canada Lumen Full time

    À propos de LumenAbout LumenObjectif du poste / The RoleBilingual French/English is a requirement. This position is based at our client's location in Boucherville, QC, Canada.Résumé du poste / Position Summary- Travailler directement avec les utilisateurs finaux en personne, par téléphone, via le système de tickets et par courriel pour résoudre les...


  • Montreal, Quebec, Canada NTT DATA Full time

    Req ID:225837We are currently seeking a Technicien Support Informatique (Desktop Support Technician) to join our team in Montreal, Quebec (CA-QC), Canada (CA).Nous sommes \u00e0 la recherche d'untechnicien support informatiquepour notre \u00e9quipe \u00e0Montr\u00e9al, au Qu\u00e9bec.Responsabilit\u00e9s Apporter de l'aide sur place pour r\u00e9soudre les...


  • Montreal, Quebec, Canada Federation CJA Full time

    Cummings Centre provides support services to vulnerable older adults who have few resources. The goals of these services are to decrease social isolation and promote independence and quality of life.Support Services is comprised primarily of Assisted Transportation with Accompaniment as well as Frozen Meals-On-Wheels. The associate will work with other team...