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Luxury & Lifestyle Global Sales Coordinator
3 months ago
The Sales Coordinator is responsible for providing active sales support to the Director(s) Global Accounts.
Main responsibilities:
- Serve as customer service sales support for specific business opportunity fulfillment and general needs.
- Maintain accurate ANAIS profiles of all accounts, with current and potential production levels, based on input and direction from manager.
- Organizing and distributing qualified leads to the respective hotel(s).
- In the absence of a Director, execute appropriate sales process support functions including: follow-up to sales leads, tracing and updating all bookings as required. Customer interaction and advancing the sales process.
- Assist in the organization and coordination (event planning) of specific functions, special events and promotions handled by the Sales team (i.e. familiarization tours, sales missions, sales calls, tradeshow etc.)
- Handle select project management as required by the Director Global Accounts or Executive Director, Global Sales
- Prepare and disseminate all month end reports, and attend all sales meetings.
- Provide administrative functions as required
- Opportunity management in ANAIS
- Confirm all contracts in ANAIS – determine total value of the contract. Ensure all contracts are confirmed prior to program end date.
- Report generation for opportunity management: MIM reports, eRFP reports, Delphi ect.
- Month-end and quarter-end reporting and verification
- Manage and maintain budget including AR request, tracking, forecasting and hotel chargebacks
- Reporting and data analysis for directors key accounts
- Director coverage when they are out of the office
- Assist with client and account management on behalf of the directors
- Assist with vacation and out of office support for the coordinator team
- Other duties as required in support of the Meetings & Incentives Team as directed by VP or ED of Meetings and Incentives
Typical Background:
- Minimum High School Diploma, University degree preferred.
- Working knowledge of Salesforce and all related software, Excel, PowerPoint and Word are required
- Past sales experience (internal or external) an asset.
- Detail oriented with a strong ability to multi-task
- Ability to work under pressure and meet deadlines
- Proven competency in the area of organization and communication skills.
Compentencies:
- Client minded
- Sales oriented personality
- Proactive
- High energy level
- Influencer & convincer
- High achiever
- Fast learner
