Guest Services Agent

2 weeks ago


Cambridge, Ontario, Canada B HOSPITALITY CAMBRIDGE HOTEL & CONFERENCE CENTRE Full time

Interested in joining a team of Industry leaders redefining Hospitality Join us

We are in search of a Guest Service Agent

This a part time position with opportunity for full time hours.

JOB OVERVIEW:

The Guest Service Agent greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, expected to meet the Cambridge Hotel & Conference Centre high standards of quality and service.


REPORTS TO:
Guest Service Manager

ESSENTIAL JOB FUNCTIONS:

  • Greet guests & provide a warm welcome.
  • Be involved in every aspect of our Guest's experience from check in/out, reservations and settling guest accounts.
  • Create a memorable arrival and departure experience.
  • Personalize service, anticipating our guests needs.
  • Turn challenges into opportunities with innovative and creative problemsolving.
  • Other duties as assigned.

REQUIRED SKILLS AND ABILITIES:

  • Customer Centric approach
  • Strong interpersonal skills, exceptional oral and written communication skills
  • Ability to think independently, possess good judgment, proven problemsolving skills and effective decisionmaking skills
  • Must be organized and detail oriented
  • Strong multitasking skills
  • Ability to work flexible hours, including days, evenings, nights, weekends and holidays.
  • Mandatory Vaccination policy

Job Types:
Part-time, Permanent

Salary:
$17.55 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Onsite gym
  • Onsite parking
  • Vision care

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Cambridge, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Customer service: 1 year (required)
  • Hotel &
Accommodations Guest Services Staff: 1 year (required)

Work Location:
In person
  • Guest Service Agent

    2 weeks ago


    Cambridge, Ontario, Canada Travelodge Cambridge Full time

    The Guest Service Representative is the guest's first point of contact with the Hotel. Each guest must have a consistently positive experience, this is ensured through welcoming and knowledgeable staff. You will be responsible for ensuring we provide the highest level of guest service and that all standards are met and maintained. Guest Service...

  • Guest Services

    2 weeks ago


    Cambridge, Ontario, Canada Cambridge Butterfly Conservatory Full time

    SUMMARYCambridge Butterfly Conservatory is a unique and high profile tourist attraction. We provide customer-service-focused education that promotes the appreciation of butterflies and other invertebrates and highlights the important role these animals play in our ecosystem. We value our positive work culture, prioritize a work-life balance, and encourage...

  • Front Office Agent

    2 weeks ago


    Cambridge, Ontario, Canada Langdon Hall Country House Hotel & Spa Full time

    _We currently seek a highly motivated Front Office Agent to join our dynamic team. Must be available evenings and weekends._Providing rooms for guests with or without reservations is the chief task of a Hotel Front Office Agent. This includes servicing same-day reservations as well as pre-registered guests. The Hotel Front Desk Agent will provide information...


  • Cambridge, Ontario, Canada African Lion Safari Full time

    About African Lion SafariWe require " WILD" individuals with positive attitudes who love to work with people.African Lion Safari is looking to hire dedicated and enthusiastic individuals who take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on our guests by demonstrating...


  • Cambridge, Ontario, Canada Michelin Sports & Social Club Full time

    About usWe are professional, customer-centric, and engaging. Our goal is to serve our members, affiliate members, and their guests promptly and with a smileOur work environment includes: Casual work attire Relaxed atmosphere Safe work environment Onthejob training Lively atmosphereResponsibilities: Maintain a clean and wellstocked bar. Use pointofsales...

  • Reservations Agent

    2 weeks ago


    Cambridge, Ontario, Canada Langdon Hall Country House Hotel & Spa Full time

    The Reservation Agent handles and processes room reservations, with an eye to maximizing room occupancy and average room rate through up selling. They field nearly all inquiries for transient reservations (less than ten rooms per night) and must convert as many of these calls as possible into confirmed reservations. After quoting rates appropriate to...


  • Cambridge, Ontario, Canada CRH Canada Full time

    Job ID: 495803Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec.Reporting to the Coordinator, the Customer Service Agent will be primarily responsible for providing exceptional service to our customers by...


  • Cambridge, Ontario, Canada Oldcastle APG Full time

    Job ID: 495803Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products. Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec.Reporting to the Coordinator, the Customer Service Agent will be primarily responsible for providing exceptional service to our customers by...


  • Cambridge, Ontario, Canada Cambridge Volkswagen Full time

    Previous automotive experience is an asset but not mandatory, however administration/reception experience is required.Communication, both verbal and written are essential for this role.Duties include, but not limited to, answering phones in a timely manner, greeting and assisting customers in both sales and service department in a prompt, friendly manner,...


  • Cambridge, Ontario, Canada Todd O'Donnell Insurance Agency Full time

    Benefits:Bonus based on performanceCompany partiesCompetitive salaryDental insuranceFree food & snacksHealth insuranceOpportunity for advancementPaid time offSavings bankTraining & developmentVision insuranceWellness resourcesCustomer Service Specialist - Desjardins Agent Insurance Office - Cambridge and/or GuelphOverview:Are you a self-driven, energetic and...


  • Cambridge, Ontario, Canada Crunch Fitness Canada (CFC001) Full time

    Benefits/Perks Career Growth Opportunity Competitive Compensation Complimentary Crunch Gym Membership Discounts on services, products, and more A seriously fun work environment Training and Development Programs FREE Accredited Industry CertificationsCompany OverviewWorking at Crunch is more than a job, it's an opportunity to inspire others to reach their...


  • Cambridge, Ontario, Canada African Lion Safari Full time

    About African Lion SafariWe require " WILD" individuals with positive attitudes who love to work with people.African Lion Safari is looking to hire dedicated and enthusiastic individuals who take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on our guests by demonstrating...


  • Cambridge, Ontario, Canada African Lion Safari Full time

    About African Lion SafariWe require " WILD" individuals with positive attitudes who love to work with people.African Lion Safari is looking to hire dedicated and enthusiastic individuals who take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on our guests by demonstrating...


  • Cambridge, Ontario, Canada Luxe Realty Group Full time

    The Luxe Realty Group are growing our team and we're looking for a great licensed real estate agent who is eager to help deliver an extraordinary experience to our clients in Cambridge and surrounding areas If you are a licensed realtor who wants to be part of a reputable brokerage and join a team that provides you with high level training, technology,...


  • Cambridge, Ontario, Canada Cambridge Butterfly Conservatory Full time

    SUMMARYCambridge Butterfly Conservatory is a unique and high profile tourist attraction. We provide customer-service-focused education that promotes the appreciation of butterflies and other invertebrates and highlights the important role these animals play in our ecosystem. We value our positive work culture, prioritize a work-life balance, and encourage...


  • Cambridge, Ontario, Canada Sugar Daddies Bakery Full time

    WE'RE LOOKING FOR A CUSTOMER SERVICE & COUNTER HELPSugar Daddies Bakery is looking to hire part-time counter help for our Cambridge location. There are multiple positions available working during the week and/or weekends.Main Job Duties are described below:Prioritize cleanliness and health standards at all times Provide superior customer service to all...


  • Cambridge, Ontario, Canada Fibernetics Full time

    Your invitationAt Fibernetics, we offer a high energy, professional yet casual work environment with the opportunity to make a difference every day. It's an environment where everyone's contribution is rewarded and valued. We take pride in our ability to have fun and celebrate our successes together. In return, we are looking for individuals that can thrive...

  • Server-dinner Service

    2 weeks ago


    Cambridge, Ontario, Canada FOUR POINTS BY SHERATON CAMBRIDGEKITCHENER Full time

    Dinner Server- Job SpecificationFour Points is seeking a part time breakfast and dinner server with a passion for customer service excellence. Become a part of Four Points by Sheraton service culture, in a fun dynamic and fast paced environment- Qualifications Minimum of 2 years experience as restaurant, bar or banquet server Experience with POS systems,...


  • Cambridge, Ontario, Canada Canada Heavy Equipment College Full time

    Job SummarySkills and Qualifications: 5+ years experience in an administrative or sales capacity Proven work experience as a sales administrator or sales support agent Ability to work under strict deadlines without supervision Certification in sales or relevant field is a plus Strong attention to detail Excellent time management skills and ability to...

  • Host/hostess

    2 weeks ago


    Cambridge, Ontario, Canada Chicago Pub & Billiards Cambridge Full time

    Overview:We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host/Host, you will be the first point of contact for our guests, providing exceptional service and creating a welcoming atmosphere.Duties: Greet guests with a warm welcome and seat them accordingly Manage reservations and walkin guests efficiently Provide guests with...