Administrative Support

1 week ago

Upper Hammonds Plains, Nova Scotia, Canada Halifax Regional Municipality Full time

Job Posting

  • The Administrative Support position is responsible for providing customer service support for the delivery of recreation at Halifax Regional Municipality operated recreation centres; coordinating and supervising teams of frontdesk staff to deliver an enhanced customer service experience. This position provides administrative support for their area, including processing program registration, onetime rental bookings, membership sales, as well as payroll and cash handling as a facility administrator.
    DUTIES AND RESPONSIBILITIES
  • Promote and highlight programs, memberships, and rental opportunities
  • Provides resource information regarding all HRM recreation services
  • Assesses customer service concerns and makes recommendations to Community Recreation Coordinator (CRC) and/or the Area Manager as required
  • Provides support and assistance to CRCs and program instructors
  • Processes program registrations, withdrawals, and refund requests
  • Collects and inputs usage attendance for programs, rentals, and memberships
  • Under the direction of the HR Generalist, participates in the recruitment process of front desk and building monitor staff as required by providing posting information, and participating in the interview process
  • Trains, schedules, and leads teams of casual staff
  • Organizes, maintains, and oversees staffing schedules
  • Sets up new hires with proper access to facility operations
  • Maintains employee files and ensures HR employee requirements are current
  • Prepares and maintains parttime staff daily time sheets and submits to Finance
  • Provides front desk/building monitors with ongoing supervision, and coaching
  • Provides feedback to the Area Manager regarding any staffing concerns
  • Prepares and transports deposits to the bank on a weekly basis as per Standard Operating Procedures
  • Administers cash float as per Standard Operating Procedures
  • Respond to Accounts receivables and credits on a weekly basis
  • Monitors accounts receivables and ensures payments are received; identifies and forwards accounts for collection action when necessary
  • Monitors and submits requests for refunds, credits, and account adjustments to the Legend Software team as per Auditor's guidelines
  • Controls access to facility safe
  • Creates/manages client and facility data records
  • Responsible for entering all HRM onetime bookings into software program for one or more facilities
  • Prepares, generates, amends, oversees cancellations and payments and issues onetime rental contracts
  • Responds and follows up on inquiries from customers
  • Ensures special event liquor licenses are in order in accordance with Municipal Alcohol Policy AO53 where applicable
  • Ensures group insurance is in order as per municipal risk management guidelines
  • Produce, maintain, and provide updated facility schedule for front line staff
  • Liaise with Central Booking on the status of ongoing facility bookings
  • Report facility maintenance issues to the Community Recreation Coordinator (or designate) and Facility, Maintenance and Operations (MFMO). Provide support when necessary
  • Responsible for answering all inquiries on the Uniform Call Distribution (UCD) line
  • Updates the LED/Outdoor Sign as needed
  • Administers and maintains building security alarm codes
  • Issues building keys
  • Administers and coordinates Equipment Loan Program
  • Creates, publishes, and maintains daily facility schedule boards and/or monitors
  • Coordinates service calls for office equipment
  • Retrieves mail from Community Mailbox
  • Participates in departmental committees as required
  • Obtains Special Constable designation for the purpose of issuing parking tickets in consultation with CRC or Manager as required
  • Completes incident/accidents reports
  • Requests Protection of Property Act, when necessary, in consultation with CRC or Area Manager
  • May perform other related duties as assigned

QUALIFICATIONS

Education and Experience

  • Grade 12 and Administrative Diploma from a recognized educational institution
  • Minimum two years' experience working in a frontline customer service position
  • Minimum one year of experience in a leadership position
  • Minimum one year of experience handling various revenue streams, including balancing, and preparing bank deposits

Technical / Job Specific Knowledge and Abilities

  • Working knowledge of records keeping, cash handling and human resource management
  • Working knowledge of finance and purchasing procedures and cash handling practices
  • Experience in Legend or other Recreation Management software will be considered an asset

Security Clearance Requirements:

Applicants may be required to complete an employment security screening check.-
COMPETENCIES:Valuing Diversity, Communication, Customer Service, Organization and Planning, Teamwork and Cooperation
WORK STATUS: Permanent, full time
HOURS OF WORK:Monday to Friday, 8:30am.


to 4:30pm for 35 hours per week
SALARY:
$26.90 per hour as

  • Administrative Assistant

    1 week ago

    Upper Hammonds Plains, Nova Scotia, Canada IMP Group Full time

    Administrative Assistant:Requisition ID:1588**Why Choose IMP Aerospace & Defence:IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part of our...

  • Food & Beverage Manager

    1 week ago

    Upper Hammonds Plains, Nova Scotia, Canada Glen Arbour Golf Course Full time

    Position Summary/ Purpose:The Food & Beverage Manager plays a key role in the overall food & beverage operations of all F&B offerings at Glen Arbour (including any Event Food & Beverage offering (banqueting)) through adoption of all relevant government regulations and any administrative or owner-driven policies and procedures. The F&B Manager's role is to...

  • Front Desk Staff

    1 week ago

    Upper Hammonds Plains, Nova Scotia, Canada Halifax Regional Municipality Full time

    Job PostingAre you passionate about providing exceptional customer service? Are you interested in gaining public service experience within the local community? Front Desk staff provide frontline customer service support to both staff and the public in Community Recreation facilities, provide accurate and timely information about services provided by...

  • Quality & Calibration Manager

    1 week ago

    Upper Hammonds Plains, Nova Scotia, Canada IMP Group Full time

    Quality & Calibration Manager:Requisition ID:1375**Why Choose IMP Aerospace & Defence:IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part of our...

  • Administrative Support

    1 week ago

    Hammonds Plains, Canada Halifax Regional Municipality Full time

    **Job Posting** - The Administrative Support position is responsible for providing customer service support for the delivery of recreation at Halifax Regional Municipality operated recreation centres; coordinating and supervising teams of front-desk staff to deliver an enhanced customer service experience. This position provides administrative support for...

  • Administrative Support

    4 days ago

    Hammonds Plains, Canada Halifax Regional Municipality Full time

    **Job Posting** - The Administrative Support position is responsible for providing customer service support for the delivery of recreation at Halifax Regional Municipality operated recreation centres; coordinating and supervising teams of front-desk staff to deliver an enhanced customer service experience. This position provides administrative support for...

  • Administrative Assistant

    4 weeks ago

    Hammonds Plains, Canada IMP Group Full time

    **Administrative Assistant**: **Requisition ID**:908** **Why Choose IMP Aerospace & Defence**: IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part...

  • Administrative Assistant

    2 weeks ago

    Hammonds Plains, Canada IMP Group Full time

    **Administrative Assistant**: **Requisition ID**:1588** **Why Choose IMP Aerospace & Defence**: IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a...

  • Administrative Assistant

    2 months ago

    Upper Hammonds Plains, Canada Discount Trucking & Construction Ltd Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Direct staff - Motivate staff - Open and distribute mail and other materials - Train staff -...

  • Administrative Assistant

    24 hours ago

    Upper Hammonds Plains, Canada Discount Trucking & Construction Ltd Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 30 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Direct staff - Motivate staff - Open and distribute mail and other materials - Train staff -...

  • administrative assistant

    2 months ago

    Upper Hammonds Plains, Canada Discount Trucking & Construction Ltd Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: Experience an assetTasksArrange and co-ordinate seminars, conferences, etc.Direct staffMotivate staffOpen and distribute mail and other materialsTrain staffTrain other workersRecord and prepare minutes of meetings,...

  • administrative assistant

    2 months ago

    Upper Hammonds Plains, Canada Discount Trucking & Construction Ltd Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateTasksArrange and co-ordinate seminars, conferences, etc.Direct staffMotivate staffOpen and distribute mail and other materialsTrain staffTrain other workersRecord and prepare minutes...

  • administrative assistant

    3 weeks ago

    Upper Hammonds Plains, Canada Discount Trucking & Construction Ltd Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateTasksArrange and co-ordinate seminars, conferences, etc.Direct staffMotivate staffOpen and distribute mail and other materialsTrain staffTrain other workersRecord and prepare minutes...

  • administrative assistant

    3 weeks ago

    Upper Hammonds Plains, Canada Discount Trucking & Construction Ltd Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: Experience an assetTasksArrange and co-ordinate seminars, conferences, etc.Direct staffMotivate staffOpen and distribute mail and other materialsTrain staffTrain other workersRecord and prepare minutes of meetings,...

  • Administrative Assistant

    1 week ago

    Hammonds Plains, Canada IMP Group Full time

    Administrative Assistant Requisition ID: 1588  Why Choose IMP Aerospace & Defence:IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part of our...

  • Administrative Assistant

    5 days ago

    Hammonds Plains, Canada IMP Group Full time

    Requisition ID: 1588  Why Choose IMP Aerospace & Defence: IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part of our ever-growing team. IMP...

  • Administrative Assistant

    3 days ago

    Hammonds Plains, Canada IMP Group International Inc. Full time

    Requisition ID: 1588 Why Choose IMP Aerospace & Defence: IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating companies to work for. We believe that regardless of where you work at IMP Aerospace & Defence, you are a part of our ever-growing team. IMP is able...

  • Office Manager

    6 days ago

    Hammonds Plains, Canada Novacam Construction Services Ltd Full time

    Work Term: Permanent - Work Language: English - Hours: 35 to 45 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Review and evaluate new administrative procedures - Delegate work to office support...

  • office manager

    3 weeks ago

    Hammonds Plains, Canada Novacam Construction Services Ltd Full time

    Work Term: PermanentWork Language: EnglishHours: 35 to 45 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksReview and evaluate new administrative procedures Delegate work to office support staffEstablish work...

  • office manager

    1 month ago

    Hammonds Plains, Canada Novacam Construction Services Ltd Full time

    Work Term: PermanentWork Language: EnglishHours: 35 to 45 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksReview and evaluate new administrative procedures Delegate work to office support staffEstablish work...

  • Cashier

    4 days ago

    Hammonds Plains, Canada Acadia First Nation-- Full time

    Wasoqopa’q First Nation (formerly Acadia First Nation) is governed as a custom band under the provisions of the Indian Act with established bylaws, policies and procedures. The First Nation's electoral system constitutes an election once every five (5) years with positions for one Chief and eight (8) councillors. Chief and Council elect, are the governing...

  • office manager

    3 weeks ago

    Hammonds Plains, Canada Novacam Construction Services Ltd Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 to 45 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksReview and evaluate new administrative procedures Delegate work to office support staffEstablish work...

  • office manager

    4 weeks ago

    Hammonds Plains, Canada Novacam Construction Services Ltd Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 to 45 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksReview and evaluate new administrative procedures Delegate work to office support staffEstablish work...

  • Production Supervisor

    3 weeks ago

    Hammonds Plains, Canada Marwood Ltd Full time

    Are you ready to step up and lead? Do you thrive in dynamic environments where challenges push you to excel? If you're nodding along, we want to hear from you! Join Marwood Ltd., an innovative producer of premium forest products serving residential, commercial, and industrial construction industries across North America and Europe. Cape Cod Finished Wood...