Colleague Experience

2 weeks ago


Toronto, Ontario, Canada TD Bank Full time

TD Description
Stay current and competitive. Carve out a career for yourself. Grow with us.

Department Overview
Business Banking Divisional Office supports front-line Business Bankers in the pursuit of overall business goals.

Divisional Office works closely with key stakeholders across the organization and includes Product Groups, Operations, Sales Strategy & Support, Colleague and Customer Experience, Change Management, Communications, Governance & Control, Business Architecture, Business Analysis, Transformation, and Strategy Enablement.

Divisional Office teams are responsible for various strategic projects and initiatives.


The Customer and Colleague Engagement Strategy team supports Performance Management (Performance Eco-System, Banker Confidence, Reward & Recognition, and Legendary Experience Index), Communications and Change Management for our client facing businesses.

Ultimately, the strategy will elevate our customer and colleague experience and meaningfully accelerate achievement of Our Quest.

Reporting to the Senior Manager, the intern will work closely with the colleague engagement and experience teams to assist with the delivery of programs and initiatives:

Reward & Recognition

  • TD Appreciate: Reporting Analysis of usage within BB with goal to target ways to increase usage
  • Summit Awards: compile quarterly statistics, aid in quarter end processing
  • Employee appreciation planning and execution of tactics
  • Early Take Your Kids to Work Day planning and execution of tactics to prepare for the fall

Conference Planning:

- manage project planning associated with fall conferences and town halls

Community Relations:

- liaise effectively with Senior Manager and peers for effective of community initiatives BB undertakes across the country.
- compile Community Support report for donations, sponsorships

Job Requirements

Skills that the student must have (specific technical, and other skills)

  • Selfstarter with demonstrated ability to take initiative and work independently and as part of a high performing team
  • Superior attention to detail
  • Strong communication skills
  • Ability to interact with all levels in a constructive manner
  • Personal integrity in order to manage access to sensitive information

Skills that are not required, but would be an asset (specific technical, and other skills)

  • Strong Microsoft Office skills (especially Excel and/or Visio)
  • Graphic design
  • Video
  • French

Other information

  • Be an effective team player and flexible in adjusting to changing work priorities

Inclusiveness


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


Job Family

  • Business Programs & Delivery

Job Category - Primary

  • Business Analysis / Reporting

Hours

  • 37.5

Business Line

  • Corporate

Time Type

  • Full Time

Employment Type

  • Intern / Student

Country

  • Canada

Province/State (Primary)

  • Ontario

City (Primary)

  • Toronto

Work Location

  • TD Centre
  • West 100 Wellington Street West

Job Expires

  • 17Mar2023


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