Agent, Insolvency
2 weeks ago
Teranet is the exclusive provider of Ontario's online property search and registration.
We developed, own, and operate the Ontario Electronic Land Registration System — one of the most advanced, secure, and sophisticated land registration systems in the world.
In Manitoba, Teranet owns and operates The Property Registry, providing certification of titles to land, maintaining land records, and offering reliable information of financial interests in personal property to the public.
Through our global partnership with Foster Moore, Teranet has access to the leading commercial-off-the-shelf (COTS) registry technology and enjoys strong relationships with the international registry community.
Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System.
To learn more about who we are visit our website:Why Teranet
We are a Canadian company and a global Innovator in electronic services and solutions. We operate one of the most advanced and secure registration systems in the world. We are the market leader in Registry Services, with best-in-class solutions for real estate, financial services, law, and government. We have a fun and collaborative culture and are one of Canada's top companies for employee engagement. We are a talent-driven organization and invest in our people and their career growth. We improve the lives and businesses of our clients.
About the Role
The Insolvency Agent (Processing Agent) will perform the administration of day-to-day processes in the Insolvency department including:
- Claim filing and voting on behalf of our clients for bankruptcy and Consumer Proposals
- Payment processing
- Data entry
- Incoming correspondence, and
- Credit counselling services
- Daily administration assigned tasks in the Insolvency department including Claims processing, payment processing, data entry and credit counselling.
- Ensure service levels are met accordingly to maintain or reduce cost per transaction while increasing output per hour.
- Respond to client requests/queues within the specified timelines to ensure customer satisfaction, retention and continued growth
- Notify clients on crucial updates depending on notes or work processes
- Ensure daily productivity targets are met by completing related tasks according to output per hour measurements
- Completion of Grade 1 minimum; postsecondary education considered an asset
- Ability to multitask to ensure service delivery expectations are met
- Demonstrated experience and strong ability with Microsoft Office products, including knowledge of Power Point, Excel and Outlook
- Excellent verbal and written communication skills
- Ability to prioritize work by meeting deadlines and client expectations
- Detail oriented with the ability to maintain the highest level of productivity and quality level
- Proficient keyboarding skills
- English
- A competitive and comprehensive Total Rewards Package
- A company with stability and strong government partnerships
- An Opportunity to be part of an organization that is in growth mode through numerous acquisitions
- An Opportunity to contribute to our teams and grow the Teranet brand
- An environment where you will be challenged and supported daily
- We operate through our core values
- We have received numerous awards for our technologies and our successful partnership with the Government of Ontario.
- We have been recognized as one of Greater Toronto's Top Employers for 4 consecutive years.
- We have a rich history, and we are pleased to make you a part of our exciting future
- At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs._
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