Bilingual Agent, Recovery

7 days ago

Mississauga, Ontario, Canada Teranet Full time
Who We Are


Teranet is Canada's leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries.

We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets.

Founded in 1991, Teranet operates the Electronic Registration System for the Province of Ontario, Teranet Manitoba—a service provider to the Manitoba government, and Collateral Management Solutions—the market leader in Canadian lien registration and search, asset recovery services, and insolvency management.

Most recently, Teranet expanded its global footprint by acquiring Foster Moore.

This acquisition expands its registry solutions to include Catalyst; a commercial off-the-shelf registry software that delivers operational cost reductions enhanced security and process improvements.

Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System.

Connect. Grow. Thrive Together.

To learn more about who we are visit our website:
Why Teranet

We may be a global innovator in electronic services and solutions who operate one of the most advanced and secure registration systems in the world, but we're so much more than that

Our Extraordinary People.

Together, we are passionate, driven, resourceful, and authentic.

Growth Opportunities.


We not only encourage a culture of openly talking about our career aspirations but one where we truly invest in the continuous learning, development, and growth of our people.

Our Work Environment.

We believe in cultivating a work environment that makes our people feel comfortable, engaged, appreciated, and happy.

Company Culture & Core Values

Our company culture and core values are the core of our identity.

They define who we are, how we engage with each other and our clients, and how we conduct business every day.

About the Role


The Bilingual Agent, Recovery's role is to effectively manage and coordinate the supply chain and other vendors in the repossession and liquidation of assigned Creditor(s)' moveable assets.

Ensures Client requests are being appropriately facilitated and that services are being provided in an effective and efficient manner while meeting and exceeding our Client's expectations and meeting the organization's financial and strategic goals.


What will you be doing This individual will have and continually develop, industry knowledge to ensure that Client mandates and applicable PPSA provincial and federal laws, Consumer protection, etc.

are being adhered to, in regards to recovery and redemptions.- Achieve monthly targets, Service Levels, and Key Performance Indicators.

Focus on achieving optimal business results and in doing so providing our Clients with a superior level of service while meeting company and client strategic goals- Research and analyze data, leads, and reports to identify valid locations and contact information and direct the supply chain accordingly. Provides FIs with the most reliable, efficient, and cost-effective location while ensuring compliance with all regulatory requirements.


About You- Good Understanding of PPSA rules, Reinstatement/Redemption rules, Bankruptcy and Insolvency Act, and regulatory requirements by the jurisdiction of the Recovery Process preferred.- Highly developed analytical, decision-making, and investigative problem-solving skills. Excellent interpersonal, verbal, and written communication skills in both English and French.- Ability to handle multiple tasks, deal with interruptions and prioritize work to meet SLAs and optimize results.- Goal-oriented; ability to work in a metrics-driven position- Ability to work in a fast-paced high pressure environment with mínimal supervision.

What We Offer- A competitive and comprehensive Total Rewards Package- A company with stability and strong government partnerships- An Opportunity to be part of an organization that is in growth mode through numerous acquisitions- An Opportunity to contribute to our teams and grow the Teranet brand- An environment where you will be challenged and supported daily


What's It Like At Teranet- We operate through our core values- We have received numerous awards for our technologies and our successful partnership with the Government of Ontario.- We have been recognized as one of Greater Toronto's Top Employers for 4 consecutive years.

- We have a rich history, and we are pleased to make you a part of our exciting future

  • At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation duri

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