Clinical Receptionist

2 weeks ago

Vancouver, British Columbia, Canada The University of British Columbia Full time
Job Summary

The clinical receptionist is part-time 4 days a week(Monday – Thursday).

The clinical receptionist acts as a receptionist for the Respiratory Clinic, answering and routing phone calls and receiving patients. The position is also responsible for arranging tests, retrieving and filing test results, scheduling patient appointments, and photocopies, mails and files consult letters for specified doctors.

Organizational Status
Reporting to the Clinic Manager with additional direction from the Medical Director. The position works directly with another clinical office assistant, technician and an asthma educator. The position schedules appointments and receives calls for 28 physicians and an asthma educator. Some tasks may be delegated by these people, although no supervision is given by them.

Work Performed

The major responsibilities of this position include:

  • Receives patients and visitors in person or by phone.
  • Handles incoming phone calls by screening, assessing and routing calls and answering inquiries when appropriate
  • Schedules and remind patients of their appointments
  • Books tests for clinic patients
  • Retrieves test results via CareConnect
  • Scan documents into EMR
  • Mailing/faxing of results, pharmacy request and other clinic letters
  • Orders, receives and returns x-ray, CT and MRI films
  • Puts information onto the grid so x-ray results can be reviewed by physicians
  • Sorts mail and faxes received by paper and eFax.
  • Checks and prepares charts prior to patient arrival.
  • Maintains office supplies.
  • Photocopies, mails and files consult letters for specified doctors
  • Maintains patient database and ensures statistics are accurately maintained.
  • Screens patients for any sickness for COVID-19.
  • Knows how to maintain personal working profile on UBC Workday
  • Provides clerical support for the walk-in laboratory including: typing up physician interpretations, faxing reports and billing for procedures.

Consequence of Error/Judgement
The office assistant is required to ensure patient files are complete with recent test results, in order to ensure that physicians have all information necessary in making clinical decisions.

Supervision Received
The office assistant is required to exercise some initiative and judgment in establishing priorities and carrying tasks through to completion. New or unusual problems are referred to the Clinic Manager. The position is supervised by the Clinic Manager.

Supervision Given
No daily supervision is given, but the office assistant may train new staff on office and billing procedures.

Minimum Qualifications
High school graduation, plus completion of a Medical or Dental Office Assistant program (including terminology), plus one year of related experience, or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one's own

Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Completion of Medical Office Assistant program and three years of related experience. Computer skills required MS Office, Access, Excel and MSP billing. Ability to type 40 wpm and to operate a normal range of office equipment. Ability to work effectively under pressure, maintain accuracy and attention to detail. Excellent interpersonal and communication skills are required. Ability to work both independently and within a team environment. Ability to exercise tact, discretion and confidentiality.

WORKING CONDITIONS:

The office assistant will work in a clinical office, with computerized equipment. There is a natural light source and overhead lighting.

  • Clinical Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Clinic Receptionist (Gr2)Job TitleClinical ReceptionistDepartmentLung Centre Clinic Support Division of Respiratory Medicine | Department of Medicine | Faculty of MedicineCompensation Range$4, $4,241.00 CAD MonthlyPosting End DateJune 19, 2024Note: Applications will be accepted until 11:59 PM...

  • Clinical Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Salaried - Clinic Receptionist (Gr2)Job TitleClinical ReceptionistDepartmentLung Centre Clinic Support Division of Respiratory Medicine | Department of Medicine | Faculty of MedicineCompensation Range$4, $4,241.00 CAD MonthlyPosting End DateJune 19, 2024Note: Applications will be accepted until 11:59 PM...

  • Clinical Receptionist

    4 weeks ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Hourly - Clinic Receptionist (Gr2)Job TitleClinical ReceptionistDepartmentLung Centre Clinic Support Division of Respiratory Medicine | Department of Medicine | Faculty of MedicineCompensation Range$ $27.90 CAD HourlyPosting End DateMay 30, 2024Note: Applications will be accepted until 11:59 PM on the...

  • Clinical Receptionist

    2 months ago

    Vancouver, British Columbia, Canada UBC Full time

    Staff - UnionJob CategoryCUPE 2950Job ProfileCUPE 2950 Hourly - Clinic Receptionist (Gr2)Job TitleClinical ReceptionistDepartmentLung Centre Clinic Support Division of Respiratory Medicine | Department of Medicine | Faculty of MedicineCompensation Range$ $27.90 CAD HourlyPosting End DateMay 30, 2024Note: Applications will be accepted until 11:59 PM on the...

  • Receptionist- Physiotherapy Clinic

    2 weeks ago

    Vancouver, British Columbia, Canada Lifemark Health Group Full time

    Receptionist - Broadway Physiotherapy and Wellness - pt HealthVancouver, BCBroadway Physiotherapy - Pt Health, a division of Lifemark Health Group is looking for a Receptionist/ Care Coordinator to join our clinic in Vancouver.**The Receptionist/ Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers,...

  • Evening Clinic Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada Vancouver College of Massage Therapy Full time

    Are you a professional, detail-oriented person with strong customer service skills? The Vancouver College of Massage Therapy is looking for an Evening Clinic Receptionist to join our best-in-class massage therapy college.ABOUT YOUYou are a customer service expert who enjoys working with the public. You have the ability to prioritize, multitask, and have a...

  • Saturday Clinic Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada Vancouver College of Massage Therapy Full time

    Are you a professional, detail-oriented person with strong customer service skills? The Vancouver College of Massage Therapy is looking for a part time Clinic Receptionist to join our best-in-class massage therapy college.Hours are Saturdays 8:00am-4:30pm plus occasionalevening**ABOUT YOUYou are a customer service expert who enjoys working with the public....

  • Clinic Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada W SkinCare Full time

    W SkinCare Vancouver seeks energetic and organized Receptionist for upscale anti-aging skincare clinic in landmark South Granville location.DO NOT APPLY if you cannot commit to the following schedule:Monday, Tuesday, Wednesday | 10-5:00pmThursday | 12-7:00pmSaturday (2x per month) | 10-4:30- digital appointment software management;- product orders and...

  • Receptionist - Physiotherapy Clinic

    2 weeks ago

    Vancouver, British Columbia, Canada Lifemark Health Corp. Full time

    The anticipated schedule for this position is Monday to Friday, 10:00am to 6:00pm.Location: Vancouver Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Care Coordinator, you are passionate about your work and...

  • Clinic Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada Tsleil-Waututh Nation Full time

    ABOUT USThe Helping House provides wholistic, culturally-integrated primary care for Indigenous clients and families. We are a team of interdisciplinary clinicians, including family physicians, a naturopath, nurse practitioners, a traditional Elder, and others, and strive to serve the Tsleil-Waututh Nation peoples by way of medical oversight, health and...

  • Medical Receptionist for Multidisciplinary Clinic

    2 weeks ago

    Vancouver, British Columbia, Canada Delbrook Integrative Medical Centre Full time

    Are you looking for a job where you feel respected, appreciated, and an essential part of the team? Do you have an interest in health, both from a perspective of lifestyle and nutrition, and medical options such as lab tests and medication? Do you value your own health, and want to learn more while helping others? This may be the opportunity for you This is...

  • Clinical/medical Office Assistant/receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada UBC Hiring Solutions Full time

    Position Title: Clinical Receptionist/ MOA - Temporary EmployeeAt UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as...

  • Clerk Receptionist 3, Oncology Clinic

    2 weeks ago

    Vancouver, British Columbia, Canada PHSA Full time

    Clerk Receptionist, Oncology ClinicBC CancerVictoria The city of __Victoria_:- has a lot to offer Visit Tourism Victoria to find out more _- here_- _The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages, performing data...

  • Clerk Receptionist 3, Oncology Clinic

    2 weeks ago

    Vancouver, British Columbia, Canada PHSA Full time

    Clerk Receptionist, Oncology ClinicBC CancerVictoriaFun Facts About Victoria: Victoria is the capital city of the Canadian province of British Columbia, on the southern tip of Vancouver Island off Canada's Pacific coast. The city has a population of approximately 85,792, and the Greater Victoria Area has a population of 367,770. Friendly is an...

  • Receptionist / Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Jericho Integrated Clinic Full time

    Jericho Integrated Clinic is looking for a reliable, compassionate, and detail-oriented receptionist to join our team. We are an integrated clinic with Registered Massage Therapists, Osteopathic Practitioners, Naturopathic Doctor, Acupuncturist, Reflexologist, and a Registered Clinical Counsellor.Requirements:We are strict with these requirements as these...

  • Health Clinic Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada Mint Integrative Health Inc. Full time

    Receptionist/Admin supportJob Types: Full-time, PermanentPart-time hours: hours per weekSalary Range: $19 -$ 20 per hour depending on experience and qualifications.Schedule:Tuesday to Saturday 5-8 hour shiftsAfternoons/evenings with some flexibility. Saturday and evening availability a must.PURPOSE:Provide the best patient experience possible by giving...

  • Medical Receptionist for Multidisciplinary Clinic

    2 weeks ago

    Vancouver, British Columbia, Canada Delbrook Integrative Medical Centre Full time

    Delbrook Integrative Medical Centre is a well established health care centre located in the community of Delbrook in North Vancouver. We offer an integrated approach to optimal health through Naturopathic Medicine, Massage Therapy, and more. Our team of skilled practitioners currently includes four Registered Massage Therapists and a naturopathic physician....

  • Dental Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada Dental Clinic Kitsilano Full time

    We're a boutique-style clinic in Kitsilano, Vancouver, and are looking for a full-time receptionist to join our team Our clinic is a non-corporate, female-owned, solo dentist establishment. We have been rapidly growing and are looking for a star receptionist to join us As a Dental Receptionist, you will be an integral part of the clinic. Your role will...

  • Receptionist / Medical Office Assistant

    2 weeks ago

    Vancouver, British Columbia, Canada Jericho Integrated Clinic Full time

    Jericho Integrated Clinic is looking for a compassionate, reliable, and detail-oriented receptionist to join our teamWe are looking for someone who has an interest in health, is committed to providing client satisfaction and has a willingness to learn.This is for a full-time or part-time receptionist position, with the days being Monday to Friday.Duties:...

  • Dental Receptionist

    2 weeks ago

    Vancouver, British Columbia, Canada Arbutus Point Dental Centre Full time

    Re-listing with different requirements; if you applied last week and have not heard from us, you are either over- or under-qualified for our position. Thank you for your interest.Established, non-assignment general practice clinic is looking for a receptionist to join our team.You will not handle any accounts receivable. Instead, you will focus on customer...